I posted on the problem you answered some time ago. I have Windows 2000 server Professional at work, and I have no desktop, start menu and if I try to use the Task manager nothing happens. I can't try most of the solutions I have found because they all require use of the desktop and/or the task manager. Also, I tried starting in safe-mode with Command prompt and nothing came up on the screen such as the command prompt. Help Please?
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A white blank screen? That sounds like the virus changed your display
settings. Click Ctrl+Alt+Del to get to the task manager. Press and
hold the Ctrl key plus the Alt Key then hit the Del key. When the task
manager opens up Click File at the upper left corner of the window then
select New Task RUN. When the create New Task Window opens type:
explorer.exe and hit OK. See if it starts populating your desktop icons
and shows the start menu and task bar. If so, the virus changed your
To change your display background click Start/Control
Panel and look for Display or Appearance and Personalization. When it
opens select the Desktop tab and change the desktop background.
Hopefully the white will go away.
You may have to get into Safe Mode to do the above if the virus disabled the Task Manager.
You should be more specific as to when the problem occured as the solution for each instance would be different. However since there is no other information, please proceed with the following generic solution.
if there is a disk error you should either press ESC (to remove the alert window on the screen) or hit CTRL + ALT +DEL.
within windows you will get the option to start Task Manager.
Choose Task Manager.
Locate Windows Explorer in the list of processes, select it and press End Process.
All your windows along with desktop and system tray will disappear.
Then within task manager Goto File > New Task.
A Run command window will open. type in explorer.exe and press enter. Your windows along with desktop apps will restart and this time there wont be an i/o error.
Hi, Try reloading explorer. To do this press Ctrl, Alt + Del, select task manager, when task manager opens up click on the processes tab and look down the list for explorer.exe, highlight that and click on end task, the desktop will disapear but don't worry about that. In the task manager window click on file, from the list select new task (run) and type in the box explorer and click ok. The desktop will return and try using a short cut. If the shortcuts still won't work you could have a virus or malware on the computer. If this is the case please post back with which operating system you are using.
Click on Start, then Run and then type command into the Run boxand then click OK. In the command prompt screen which appearstype shutdown -a and click Enter which will prevent yoursystem from shutting down. Then type exit in the command promptand click Enter which will close the application.
Once you have disabled MSBlast you need to protect your computer bydownloading a Microsoft patch so that your system will not remainvulnerable to MSBlast. Select your operating system below to download the relevant Windows patch.
Hold down Ctrl and Alt at the same time on your keyboard and press Delete with your other hand.On the dialog box which appears click Task Manager and then theselect the Processes tab along the top.
Click the Image Name column to organize the items alphabetically. Look forthe words MSBlast, Lovsan, Blaster, Teekids or MSLaugh. If you see anyof these click on the name so that itbecomes highlighted, then click End Process. Then close the Task Manager.
Click Start, then Search for any of the above-mentioned files onyour C: drive. If you do locate instances of such files delete them.
Reboot your computer and you can now reconnect to the Internet althoughit would be advised to install a firewall to protect yourself fromfurther threats. To find out more click here.
While in Task Manager goto File and the New Task. At the prompt type Explorer. If the desktop returns then you have explorer file corruption, running SFC /scannow at the New Taks prompt should restore everything. If typing Explorer does not work then you'll need a Windows Repair or possibly Windows reinstall.
This is most likely a system glitch. Try a system restore first, then a system repair with your operating system disc if the restore doesn't do the trick. You should be able to get into the system tools from the task manager to do the restore.
Please try these steps to solve your problem: 1) Press Ctrl+Alt+Del to run the Task Manager 2) Click on "File" on the Task Manager upper menu 3) Click on "New Task (Run)" option, Run window should appear 4) Type "explorer" without the quote, on the Run window 5) Your start menu and icon on desktop should now appears
This maybe due to the "explorer.exe" process not running.
Try pressing ctrl-alt-del, to start the task manager then select the "processes" tab and click on "file".
In the "create new task" window type "explorer.exe" (without quotes) & click OK.
Your desktop icons should magically appear!