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There are no recalls on GE over the range microwave JVM1540DN1WW but there SHOULD BE! Mine lasted only a year and a half and then started running and heating with the door open. Shortly after that it stopped heating at all. The light and fan works, and the keyboard lights up but the turntable doesn't turn anymore (yes I made sure the turntable was turned on), and it doesn't heat. It will count down like it's heating but it doesn't heat. Changing the door switches didn't work. Husband thinks it is the magnetron which is expensive to fix. I won't ever buy another GE microwave period! Check the web and you will see all the similar complaints. I just searched online and for a lesser price than I paid for the GE, Samsung sells one that has the one year warranty but also has a 10 year warranty on the magnetron.
have a GE xl1800 microwave that is not heating the food. The lights work, turntable turns etc. all but no heat. Help this microwave is only 1 years old.
This could be a failing turntable motor, but more likely your turntable support has gotten bent. That's an easier and cheaper problem to solve.
Excessive heat can sometimes make the legs of the support bend so that the center is raised up far enough that it won't always make good contact with the motor.
You can test this by running the microwave empty for a few seconds. It may hesitate to turn or stutter.
Next try it with a bowl with several cups of water in it. The extra weight may push it down so it makes good contact and runs without a hitch.
The way I fix these is to use a stove burner or a torch to heat up the legs and bend them up a bit.
Then I quickly set up or clamp the support so it's held in the proper position for a few minutes until it cools.
One way to hold the heated support in position is to place an object under the end of each leg and put something slightly heavy on top of it in the middle.
If you need a new motor or just want to see helpful exploded views of your model, see the GE or Sears parts Web site:
http://www.geappliances.com/shop/prts/
http://www3.sears.com/
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