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My MP4 player says please reinstall F/W - MP3 & Digital Media Players

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U need to upgrade ur F/W=FirmWare

1/ look what model u got
2/ get in the site
3/ click support
4/download frimawre and upgrade tool for ur MP
5/rate me!!

Posted on Aug 17, 2008

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I have mitone mp4 player (MITMP26) 4 GB . I have a problem. USB device don't see my computer. Windows 7 64 bit. Please help me.


Hi, player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see Sansa player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Sansa player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are mitone mp4 player Connect and mitone mp4 player Express which only use MTP mode. MTP mode is the recommended and default method for mitone mp4 player Players when used with Windows OS.

The mitone mp4 player player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.



SOLUTION 3 - Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.


If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the mitone mp4 player firmware

NOTE: mitone mp4 player Express and mitone mp4 player Connect do not have MSC mode. For mitone mp4 player Connect you can try reinstalling the firmware using the Connect Recovery Mode.

Additional troubleshooting notes:
If you have replaced the mitone mp4 player Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting.
- Try connecting on another computer.
- Try using a different USB cable
- Try connecting to the back USB ports which may supply better power.
- If only MTP mode is not working, try reinstalling Windows Media Player
For Windows XP try also download and install the MTP Porting Kit.

Hope that helped And please don't forget to rate me..

Have a nice day....

Feb 19, 2011 | MP3 & Digital Media Players

1 Answer

Problem with my philips mp4 player


PLEASE FORMAT YOUR PLAYER AND TRY TO REINSTALL THE MUSIC FILES AGAIN, I HOPE YOU WILL GET THE SOLUTION AND PLEASE VISIT THE WEBSITE OF YOUR PRODUCT.

Oct 03, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My ikasu mp4 player wont play videos


Check the ikasu MP$ player manual for the video format that will work with the MP4.
Usually the MP4 has a diferrent formats for the videos
For ipod that's MOV so check it you just have to convert your videos to the right format

Sep 23, 2009 | Digital Mind Corporation iQ Sound...

1 Answer

I did format my Anko MP4 because Windows didn't recognize it


Get a hold of tech support most of the time they will email you the software

Jan 12, 2009 | American Anko MP-2GD MP3 Player

1 Answer

My mp4 will not turn on what do i do


my chinese mp4 is not turning on. i am just reset it and now it is not turning ON. when connent to charger it get show power light ON but their is no display. if its software is corrupt then please send the driver CD to reinstall again.

Aug 16, 2008 | MP3 & Digital Media Players

2 Answers

TGE MP4 Player Firmware Upgrade


Did you download the correct version of Firmware? There are 3 different types for your model (i'm guessing you have the HB500).

Not too sure if there is a reset button on the player.. If there is, use that..

Otherwise, download the firmware again and reinstall it

Mar 28, 2008 | Sears TGE MP3 Player

1 Answer

Mp4 player


try to reinstall the software..

Mar 25, 2008 | MP3 & Digital Media Players

1 Answer

Fix my mp4 ,kind duraplus d908


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

if your mp4 isnt a ipod, then icnore my comment.

Mar 14, 2008 | Apple iPod MA446LL/A MP3 Player

2 Answers

"refresh database"


try formatting the hole mp4 *the musik partition only!!* or
try to use the recover mode and reinstall the hole mp4
more information u finds on google....

Jan 16, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

S1 mp3 player} player of 4GB decrease to 108MB


i have brought a new mp3/mp4{s1 mp3 player} player of 4GB.when ,i made a secert space with the help of mp3 disk tool.my memory of mp3/mp4{s1 mp3 player} player 
is decrease.Now it show only 108 MB.

Oct 04, 2007 | Sony NW-A1000 MP3 Player

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