Tough luck buddy, this system is sh!t. i'm on my second and have now got a similar problem with the second system. I eventually took a pen knife to the first unit to get the dvd out and then managed to get a rented dvd stuck in the machine a week later.
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if your tv has an optical audio output, then hook that up to the sound system. This will put all tv audio through there instead of the tv speakers. You may have to enable that audio jack in the tv's setup menu.
If only two of the speakers out of all are working, there is a possibility that your system is set to stereo audio instead of 5.1 channel surround sound. The easiest way to check and fix this problem would be to look on your remote control for the audio or "surround" button, and press it.. A notification should come up either on screen or on the unit itself, and tell you whether or not it is on Stereo, or Surround Sound! Hope this helps, if that doesn't fix your problem please post back!
FIRST- double check that the center channel is hooked up in the center channel connection. we have all made this mistake. second if you are watching a movie through a dvd or bluray player be sure that both your audio L/R rca's or hdmi cable's are plugged in. I do not know if your are on cable or satellite? Double check the connections. Be sure that the that if your can select your sound preference turn it to 5.1 surround or matrix. hope this helps
The fiber optic port on back on your bravia tv is only for when your using a over the air antenna and watching local atsc channels in your local market. You need to run the fiber optic from your hd cablebox if it has one or your hd sat box if it has one. If you don't have a set top box with the fiberoptic port on it you can use a digital coax cable from the cable or sat box to sound system. The only other way to get sound if you don't have a cable or sat box is to run the red and white rca audio cable from the tv to the sound system and got to the audio setup on tv and turn the tv speakers off and you might have to adjust the audio to fixed instead of variable.
Try a couple of things: 1. Will it take an audio CD? 2. There might be something stuck in the path the drawer takes when it's closing, shine a light in there and see if you can spot anything that doesn't look like it belongs there. 3. This one will sound dumb, but pick it up and shake it gently
You would need to disassemble the unit to take out both the CDs. Trying to force the disk out without opening the unit might damage it. If you are not comfortable with open it, please get someone who can actually do it for you.
please revert back with the results.