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I sent fax and it comes back with the error no answer, I called the other end and it did not even ring, how can we fix this?

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Call the fax number from a regular phone, if you don't hear fax tones, it isn't a fax machine or they have fax option turned off.

Posted on Aug 29, 2008

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Receiving faxes whilst connected to a phone line automaticly


Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically
Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

Nov 29, 2012 | HP LaserJet 3050 All-In-One Printer

1 Answer

Lexmark platinum pro905 fax


If you're having problems sending faxes, make sure that the printer is connected to an active phone line. The best setup would be to connect the printer straight to a wall jack and the other end of the phone cable should be connected to the line port at the back of the printer.

If you're having receiving faxes, check the fax settings > Ringing and Answering. Check if the Auto Answer is enabled and check how many rings the fax will pick up any faxes sent to your number. If you have an answering machine connected to the same line, set the printer to pick up 3 rings higher than your fax machine. If you have a voicemail service, you'll need to get a distinctive ring feature from your phone provider.

Oct 29, 2012 | Lexmark Platinum Pro905 multifunction...

1 Answer

How do you get the fax machine to work?


First, make sure that the printer is connected to an active phone line. The best setup would be to connect the printer straight to a wall jack and the other end of the phone cable should be connected to the line port at the back of the printer.



For receiving faxes, check the fax settings > Ringing and Answering. Check if the Auto Answer is enabled and check how many rings the fax will pick up any faxes sent to your number. If you have an answering machine connected to the same line, set the printer to pick up 3 rings higher than your answering machine. If you have a voicemail service, you'll need to get a distinctive ring feature from your phone provider.


To get more information on how to setup the fax, check this manual: http://bit.ly/PCKt7z

Sep 05, 2012 | Lexmark "x264dn multifunction laser...

1 Answer

My fax will not send. the report says fax sent and the result is no answer


Sounds rather conflicted...any way, first step "send" a fax to a phone that rings (cell phone, phone near the fax). Make sure that the phone you are calling rings, if not plug a phone in to the fax line and make sure you have a dial tone. If you do try to change the phone line on the fax and repeat. Basicly this step is to ensure the fax is dialing out.

Next, dial the number you are faxing to with your cell phone or another phone. Does the fax machine at the other end answer (squaking noises). If not are you dialing the right number. If the fax machine at the other end does pick up, hang up and wait a few mins (so the line will clear) and try to send your fax again.

Try sending a test fax to a known good (have sent faxes to the number before with success) fax. If this works, its a communication hand shake error. You may need to power cycle both fax machines.

Last Test, plug a different fax machine in were this one is. Using the same phone line and such try to fax again. If this is the only thing that works, the fax machine may have a bad modem.

If further information on testing the modem on the HP fax is needed let me know.

I hope one of these step gives you the help and information you are looking for.

Jul 22, 2011 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Unable to send fax


I called HP and they had a free solution promptly.
Thanks tho

Apr 08, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

No ring tone canon jx200


sounds like you have phone problem call local phone company to check out line

Jan 13, 2009 | Canon FAX-B160 Plain Paper Bubblejet

1 Answer

Brother Multi function centre with fax, MFC 885CW we have the setting on F/T, it answers a fax after 2 rings, if a call coming in it keeps ringing, but on callers end it keeps beeping fax noises, callers...


Hi,

I had the same problem using my Brother MFC 8460N fax on the same line as my regular telephone, which has an answering machine.

There was nothing wrong with my equipment. It was a set-up issue. I solved it as follows, and maybe this will be helpful to you:

Here's what I did, step by step:

1. Put your MFC and your telephone near each other, and within reach of a phone wall jack.

2. Go to the fax machine. Take the telephone line with the clip on the end of it that comes out of the fax machine. Put that into the telephone wall jack.

3. Go to the answering machine. Take its telephone line with the clip on the end of it and put that into the BACK OF THE FAX MACHINE. The port on the back of my fax machine says something like EXT TAD which means external telephone answering device.


4. Go back to the fax machine. You'll now need to play around with the menu options for the fax. My Brother MFC shows this stuff in a little screen on the front. Try and find the Fax Setup options. Next, try and find the Fax Receive options. If you do, select something like External TAD fax receive mode. Do not give up, you're almost done.


5. Next, set ring numbers on both devices, the fax machine and the answering machine. I set both devices' ring numbers to 4. I don't know if these are the optimal settings, or what happens if you set them at different ring numbers. I only know that a "4 and 4" setting works for me, and am not inclined to mess with it.

6. Final detail: the setup should be transparent to a voice caller. Someone who is sending a fax, though, might be a little confused IF, like me, they lean over to listen to their fax machine dial and screech, just to be sure it's working. Such a person may faintly hear my outgoing answering machine message before they heard my fax machine's screech kick in. They might think that they had a wrong number, cancel the fax, try again, call me with questions, etc., etc. So I changed my outgoing message to something like: 'You have reached xxx xxx xxxx. To leave a voice msg, please wait for the tone. To send a fax, please continue the transmission and it will be printed. Thank you!'

That's it. Hope this was helpful.

Best,

Wilbere

Check out my listings on http://stores.ebay.com/WILBERE

Aug 07, 2008 | Brother Office Equipment & Supplies

1 Answer

Fix the fax


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Introduction Review the information below to determine why faxes cannot be sent or received. Review the symptoms below carefully and then select the symptom that best fits your problem. If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Visit the HP Support and Drivers Home page .
    2. Select Download drivers and software .
    3. Type in your model number (HP PSC 2210xi for example).
    4. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    5. On the software download page, select your Windows version.
    6. Locate and select the firmware update.
    7. Follow the directions to download and install the update.
  4. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072).
  5. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.
  6. If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or you're not sure of the problem section below .

Oct 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Will not auto detect incoming faxes


Review the information below to determine why faxes cannot be sent or received. Review the symptoms below carefully and then select the symptom that best fits your problem. If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. The fax machine doesn't receive or send a fax and prints an error report (bpu02549). Faxes cannot be received but they can be sent . Faxes cannot be sent but they can be received . Faxes fail intermittently or with only one fax number . Faxes cannot be sent or received or you're not sure of the problem . Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products. Visit the HP Support and Drivers Home page . Select Download drivers and software. Type in your model number (HP PSC 2210xi for example). Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models. On the software download page, select your Windows version. Locate and select the firmware update. Follow the directions to download and install the update. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072). If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.

Aug 02, 2006 | HP OfficeJet 6110 All-In-One InkJet...

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