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This error can be caused by a few different things, including faulty third party software. Have you downloaded any apps lately?
Make sure you have BlackBerry Desktop Manager installed on your computer, then unplug the battery from your BB and make sure that it is not connected to the computer. Start App Loader, then plug the USB cable into your phone. Once the phone lights up, wait to see if it starts up and if the PIN appears on your computer (in App Loader). At that point, plug in your battery. The software should load, and you can remove the third party app. If you don't think it's an app causing the problem, you can try using the repair option in the Desktop Manager. Let me know how it goes.
i turn on the phone to immediately find a pop up that says uncaught exception index 6>=6 then by its self it will go to white screen that says app error 523 with a reset link beneath it
I had this same problem it was from a third party application that I had downloaded. Go to blackberry.com, and select support and search your APP error it will walk you through a guide on getting it fixed--although your phone will reset back to default.
On the BlackBerry smartphone, the following error message appears after pressing the mute button, accessing an application, or performing a hard reset: 523 app. error. Reset.
To resolve this issue, the BlackBerry Device software will have to be reloaded.
Note: The BlackBerry smartphone will not show a Connected state in the BlackBerry Desktop Manager. Please proceed to open and run the Application Loader.
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