Question about Creative Labs Zen V MP3 Player

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Zen Xtra 40 GB

I have a Creative Nomad jukebox Zen Xtra 40GB . when I turn it on it goes to rebuilding the library for a loooong time and then then says firmware problem . How can I fix this Tried to update Creative Nomad Jukebox Zen Xtra with Plays For Sure Firmware. The upload was incomplete and now I'm stuck on the rescue screen and the computer says the player is not connected even though it is.

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  • hedbangr Aug 17, 2008

    Creative Nomad Jukebox Zen Xtra stuck in Rescue Mode after trying Plays For Sure firmware upgrade

  • jhahn440 Sep 01, 2008

    Same problen here and all Creative wants to do is SELL me phone time with no promise that will fix it. I need to know where to get the firmware only and how to upload it.



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Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1

Posted on Oct 21, 2008

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Posted on Jan 02, 2017

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