Question about HP Real Estate Marketing Assistant (y1800a) for PC
I'm trying to install my HP 5400 on my new Dell XPS system (XP OS). I'm using the Setup.exe on the install CD. It hangs up at this point:
> Current Progress: Installing Additional Software. 0.7 KBps
> Overall Progress: Installing (Step 3/4) 94%
It has "stopped" at this point in three different tries.
"Stopped/hung" for ~2 hours, ~10 hours and ~14 hours respectively.
In each case the TaskManager says this application is still "running."
In each case, I used Task Manager to EndTask.
Had same problem with HP 110 Plus (plotter).
Found a previous install of a HP FAX left MANY bogus entries on the registry, I wipe them clean and now all ok.
Hope it helps.
Posted on Dec 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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