Question about Saeco Royal Professional Espresso Machine

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No steam and ventilate

Okay, none of the on line solutions quite work. I have a Saeco Comfort Plus machine and it does not give out any steam. It started by the steam coming out very slowly and then the ventilate message appeared. I pressed the hot water while the steam was on and again while it was off. It comes back and steams for a little while (almost no pressure) and then the ventilate appears again. I tried some of the solutions to remove the water tank and trying to pump through water using the plastic pump and this did not work either.

Prior to all of this, the coffee was coming out slowly (it was inconsistent). We brought it to an authorized dealer to get this looked after and he said that he had to clean the machine (cost me $200 CND). Now this. Can you help?

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  • beanieboy May 01, 2009

    I've got a Saeco Royal Digital Plus and the machine says ventilate. No steam, no hot water, no coffee. Tried to descale through the machine's function but no water goes through either. Please help. I'm desperate for a cup of coffee from this machine.




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This sounds like you need a very heavy descale. I would use a regular dosage of descaling solution (citric acid) but with 3/4 of the recomended water in the solution.

With excess scale build up the vibrating pump cannot pump water through the water circuit in sufficient volume.

You can use your machines descale function or simply pour off 1/3 of a cup of desale solution though yuor water circuit then leave the new solution site for 5 minutes and repeat until you have drained your water tank.

Here is a great article on how to descale your Saeco Coffee Machine.

Saeco Coffee Machines

Posted on Aug 19, 2008

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When you try to get out water, can you get a full cup of water or just a half cup?

How often do you descale your machine?


Posted on Aug 17, 2008


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