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I would start with the audio jack that you are using from the ipod/laptop to the numark it could be falty. Try also a couple of other audio players and see if you are getting the same results... the plug in on your numark my be faulty or dirty to where you are not getting a good connection to the machine. Hope this helps
Look at the optics assembly itself. I believe that Numark uses Sony optics. There should be a small label on the assembly that says KSS-213 or something similar. Please post the markings here and I should be able to locate a source.
The CD Mix-1 had a "tap" button for the BPM counter, but the CD Mix-2 doesn't have the BPM feature. They both use the same LCD screens, though, so while you can see the "BPM" on the screen, it is not a function that is included. Why Numark did this is beyond me. I had a CD Mix-1, and while primitive, the BPM 'tap" button worked just fine.
I would remove the back panel, and get access to the soldering of the connectors that are giving you trouble. resolder them, and see how you go. Get back to me here if this does not cure it and we shall get into it further