You can config it from control panel / audio
This could be one of a few problems. The first thing you should do is go to Control Panel -> Hardware and Sound -> Sound. Then plug in your headphones. If the headphones come up in there then set the headphones to default and that should fix the problem. If this doesn't fix it, you need a new pair of headphones. If the headphones don't come up, you should try the following:
1. Run Windows Update and see if any of the drivers for your computer are automatically downloaded.
2. Go to this link and download and install any audio drivers you find for your PC.
3. Check again if the headphones are showing up and not being set as default since you may have installed the drivers but not set it as default.
4. If none of these fix the problem, it's a problem with the jack hardware. You'll need to contact Sony support or take it into a shop to have the hardware fixed.
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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