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You will have to do a little programming to accomplish this. I attached a website to this message that has all the Toshiba manuals. You will have to look at program number 16 for line access and 81 for ringing options. The code to get in program mode is *#*#1*2*3. Hope this helps.
Well that is better than most people in finding the arrows...
Ok, first you need to know the extensions that you want to program to ring, and the lines, record these numbers... if you do not know the extension numbers and actual line numbers; going to each set, and doing a FEATURE * 0 and the Intercom and line buttons this will tell you the extension number and line number (this also tells you what is on every button).
Then goto your set and put in: -> FEATURE 2 6 6 3 4 4 -> Password: 2 6 6 3 4 4 Now you will have to look at your LCD for 3 arrows <- Heading....Enter-> <- Back .......Next-> You will not see these words in the LCD display, you just have to look for the arrows that correspond. -> you will now see “TERMINALS&SETS” and press Enter (the top right arrow key) -> now put in the extn that you want to change (Eg. 227). -> you should now see the extension number“227: NAME” ->press Enter (the top right arrow key) again -> you will now see “LINE ACCESS” -> press ENTER -> you will now see “LINE ASSIGNMENT” -> and Enter -> now you can type in the lines that you want to ring on this extension (Eg. 025 for line 5) -> hit CHANGE till it says "APPR&RING" (Appear and ring means that the line will have a button on the set) -> hit NEXT to save changes -> press FIND to look for more lines and change the appropriate lines to appear and ring -> then the RLS button (the little orange button) to exit programming.
After this programming is done, dial Feature * 0 and look for these new lines.
I guess this is alittle late... but for your knowledge:
First you need to know the extension of the phone that you want to change. Feature 0 at the phone you want to change and hit the intercom key to ensure that we are programming the right phone.
To get into programming press: -> FEATURE 2 6 6 3 4 4 -> Password: 2 6 6 3 4 4 Now you will have to look at your LCD for 3 arrows <- Heading..Enter-> <- Back .......Next-> -> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change. -> you should now see the extension number of the set and the name that is associated with it, press Enter (the top right arrow key) again -> now you will see LINE ACCESS and press Enter (the top right arrow) again then LINE ASSIGNMENT and hit Enter again -> then you will see Show line:____ and input 001 -> it will show something like L001: Unassigned now press CHANGE till it says Appear&Ring
-> keep putting in all the lines that you want to ring at your desk
till all the lines are found (the numbering scheme counts out funny for Norstar it goes: line 001,002,003,004,025,026,027,028)
-> after you find all the Lines, you now hit RLS to back out of programming.
Voila, your phone will now ring. To change back, do all the same steps, but input Unassigned instead of Appear&Ring.
Auto Attendant Answer Lines 1 – Feature 983 2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs) 3 – Press AA 4 – Press LINES 5 – Line number: Dial line number (001-xxx). 6 – Line:xxx Ans:No Press CHNG to AA if auto attendant will always answer theline. If a Night Service key will be used to activate auto attendant answering, leave Ans: at No. 7 – If line has been changed to Ans:AA, press * then press TABLE. 8 – If Table:1 is OK press RINGS. (Table 1 is the default greeting table. Change to a different table (1-4) if alternate answering is required on the line being programmed.) 9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use. 10 – Repeat for each line to be programmed. Notes For Night Service Mode Auto Attendant Answering If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.
Partner, all releases.Examples Receptionist Call Routing. If you want calls to be answered
by the receptionist first, set the lines at the receptionist's
extension to Immediate Ring and the lines at the users' extensions to
No Ring. (This is the factory setting) Receptionist Backup. If you want all calls on a line to ring
directly at users' extensions -with the receptionist providing backup
-set the line at the users' extensions to Immediate Ring. Then set the
line (or lines) at the receptionist's extension to Delayed Ring. An
incoming call that is not answered by a user within 20 seconds will
also ring at the receptionist's extension. Programming
To change the way outside lines or pools ring at an extension:
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
Enter the number of the extension to be programmed for Line
Ringing. The green lights next to the line or pool buttons on the phone
show the current Line Ringing settings for all lines assigned to the
extension. (If a line is not assigned to a button, the green light next
to the button is off.) The following ringing options can be shown by
the green light next to the line button.
Immediate Ring - on steady
Delayed Ring - flashes slowly
No Ring - flutters quickly
To change Line Ringing for any line, press the line or pool button
until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
If you are fmailiar with the programming of the system, you must set the lines (3-8) to appear and ring on the extensions.
Assuming you have a later release MICS or CICS:
Press Feature ** 266344, then the installer password. Press Show at Terminals and Sets, enter ext #. Press
Show until you are asked for the line number, then scan through the
line appearances, and change to "Appear Only" on the lines you don't
want to ring at that set.
Repeat for each extension you want to change.
DO NOT DO THIS UNLESS YOU ARE FAMILIAR WITH PROGRAMMING.....
In memory block 4-1 for the extension's port, The Lkey for the CO line is lit green for immediate ringing, red for delayed ringing, and off for no ringing.
In memory block 1-1-77 you enter the CO's delayed ringing timer in seconds.
I wouldn't try and deal with seperating into tenants.
What I would suggest is in 4-19 restrict outbound trunk access (corresponding Lkey for CO line is lit to restrict)
Stations 1-4 would not be allowed to dial out on CO lines 5-6
Stations 5-6 would not be allowed to dial out on CO lines 1-4
This way Company A is not tying up Company B's CO lines for outbound calls and vice-versa.
When you say "down lines" I assume you mean private lines also called direct lines from one office to another. These lines must have a dedicated device or assigned location at each end. You will not be able to multiplex these on top of what you all ready have assigned to local numbers. If your phone system has a KSU which feeds multiple devices, it's possible that it can be programed to to have a different ringing identity for these private lines. Sorry I couldn't provide any better information than that .Jer