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I have installed the sharpdesk for a Sharp MX-453N MFP printer. and now when i try to scan a document using the sharpdesk it gives to errors continuesly 1- Can not connect to the machine. Check to see if machine is in scan mode 2- Scanning error has occured.

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6 Suggested Answers

  • 54 Answers

SOURCE: I get error 7 when scanning.

Error is probably E7-11 Push the start button to see the last two digits. E7-11 is the copier white balance error when using the document feeder. Either the white sheet on the bottom of the doc feeder that rides on the small strip of glass on the right side, or the optics are dirty. Clean either with windex sprayed on a soft cotton rag or paper towel. If this does not fix the problem, then you may need a new MCU circuit board.

Please don't forget to rate all answers please.

Posted on Dec 20, 2007

  • 1 Answer

SOURCE: scanning document leaves streak down right hand side

Backu

Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.

The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!

Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!

Rowboat

Posted on Dec 26, 2007

Kevin Hayes
  • 167 Answers

SOURCE: Scanning documents

You need to use the Scan to SMB function.
First create a folder, share it over your network.

Go to the MFP and under the scan to SMB enter the IP and path to the folder, enter the ID and password for the computer.

This will scan to the shared folder.

Posted on Feb 22, 2008

hashir4u
  • 79 Answers

SOURCE: how to fix my problem

  • in the device manager check the USB chipset if it is VIA, or ALI, or SIS then it is the usb 1.0 compatibility issue , it ll work some time and sometimes it ll not ....
  • the usb cable shuld not be more than 6 feet in length
  • or it might be the firewall or the antivirus program which is stopping the incomming connection from the scanner .

Posted on May 27, 2008

manojro
  • 495 Answers

SOURCE: HP Color LaserJet CM1017 MFP - won't scan

Please try installing software components for your MFP device.

Posted on Feb 12, 2009

  • 26 Answers

SOURCE: Scanner not detected by Microsoft Office Document Scanning

1) Install the Microsoft Office Document Imaging feature by following the steps
given below:

1) Go to Start -> Control Panel.
2) Click the Add or Remove Programs.
3) Select the Microsoft Office Professional Edition 2003 and click the Change
button.
4) Click the Add or Remove Features and click on Next.
5) Select the Choose advanced customization of applications checkbox and click
Next.
6) Click on the Office Tools -> Microsoft Office Document Imaging -> Scanning, OCR
and Indexing Service Filter.
7) Select Run all from My Computer, insert the Office installation CD, and the
feature is installed.

Posted on Apr 11, 2009

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Sounds like you need to re-install Sharpdesk on all the reformatted pc's.

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When you say scanning to an IP address do you mean like Sharpdesk? Usually it means an IP address has changed.

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Sharp AR-BC260 shows the network error CE-02


You need the Sharpdesk Software CD and you will have to install it in order for the scanning function to work.

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The sharpdesk ser # is located on the documentation that came with the installation disk.

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Force NST icon to show up in the tray.


During installation you should of had the choice to add to start up if not all you need to do is copy the NST to the start up folder. As far as "forcing" ip updates not available. You really need to have static IPs for your pcs. If static not available then you should set up the scan to e-mail option.

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Scanning setup


When you use the Network scanning expansion MX-NSX1 it comes with only one license for the software (scanner tool). To set up the scanning to more then one computer you need additional licenses to install the software onto other PC that you want the images sent to. But you can set the MFP up to scan to e-mail for FTP. You can even scan documents to a thumb drive which on the right side towards the back of the MFP is both an A and B port for USB.

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Scan to computer


Your machine has Vista supported print drivers?
This is where you can go for the Print Drivers.
http://www.sharpusa.com/products/business/copiers/business_copiers_drivers/

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as for scanning there are a few options:
Scan to email which you can scan through the network to your email using your email server..
Scan to desktop
you can use Sharpdesk a program that will come with the machine if Scanning is enabled? which now is available for vista, your local sharp dealer will have(not sold in stores)

or you can try the Twain Scan (LAN).. which you can find on the sharp web site listed above..




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