Question about Dell Dimension 3000 PC Desktop

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AOL broadband connection

I have a netgear router DG834G which connects my laptop and desktop to aol broadband.
Both worked great but now my desk top will not connect from the AOL sign on screen. I can still go online with internet explorer. Switched off my firewall but still cannot connect on AOL..
I an 75 years old and had a stroke a few years back so my short term memory is useless and I easily get confused so I may be slow returning any communication

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  • llwyncrai Aug 18, 2008

    I need to sign on to aol but each time I sign on by the desktop computer I am dissconnected again. I can sign on to aol on my laptop wireless connection

  • llwyncrai Aug 18, 2008

    Thank you for trying. I realise that I cannot use the internet on AOL Broadband with the same screename on my laptop and desktop at the same time. My desk top will not sign on when the laptop is even switched off !

    I have deleted all the aol system on my desktop and then re installed a fresh copy of AOL VR9. I have then installed a new Thompson broadband router and the trouble is still there i.e;

    The wireless connection will allow me to sign on but the desktop keeps showing a failed connection returning to show the sign on screen each time.

    I've run anti virus progs but no virus is founf . I have switched off my firewall but I still can't sign on.



  • Anonymous Apr 28, 2009

    wont conect



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The answer is very simple ... Uninstall the AOL browser, you do not need it to connect to the internet, AOL's browser, as I have discovered chokes your bandwidth and slows down your PC. I would strongly recommend using something like Firefox (you can add the AOL toolbar if needed). I removed AOL's browser over a year ago and have not had a single problem, bespite the fact that AOL insist I must have it installed on my PC ... Absolute rubbish.

Posted on Mar 22, 2009

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When using a router, you dont have to click an icon to connect to the net, when you open internet explorer the router is already on line awaiting you to connect to the router, in otherwords, there is no need to dial up AOL, as routers are always online, unless of course you tuen it off.

Posted on Aug 17, 2008

  • andrew pester
    andrew pester Aug 18, 2008

    it sounds as if you're trying to sign on twice, if your laptop is wireless then you are using a wireless router connected to a modem or inbuilt one, in which case its online whenever you click IE, so when a modem is online you can't go online twice, you should already be on, it maybe the way you have setup internet sharing



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First use the Netgear setup wizard:-

Open Internet Explorer
Enter http://routeraddress e.g
Click Setup Wizard (top left)

Then for With AOL make sure you have set these values in the Netgear
ADSL settings as PPPOa
VC 0,38
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If you still have problems
Start -> Control Panel -> Add/Remove Programs -> select AOL Connectivity
click Add/Remove -> use the repair option
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