I have a netgear router DG834G which connects my laptop and desktop to aol broadband.
Both worked great but now my desk top will not connect from the AOL sign on screen. I can still go online with internet explorer. Switched off my firewall but still cannot connect on AOL..
I an 75 years old and had a stroke a few years back so my short term memory is useless and I easily get confused so I may be slow returning any communication
The answer is very simple ... Uninstall the AOL browser, you do not need it to connect to the internet, AOL's browser, as I have discovered chokes your bandwidth and slows down your PC. I would strongly recommend using something like Firefox (you can add the AOL toolbar if needed). I removed AOL's browser over a year ago and have not had a single problem, bespite the fact that AOL insist I must have it installed on my PC ... Absolute rubbish.
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Re: AOL broadband connection
When using a router, you dont have to click an icon to connect to the net, when you open internet explorer the router is already on line awaiting you to connect to the router, in otherwords, there is no need to dial up AOL, as routers are always online, unless of course you tuen it off.
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First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!
Try reseating te broadband connection to the router.
It soundslike your router works if it connects to your laptop with a great signal. But its not sending any information through.
Try reseating. if it does not work. you might need to do a fresh reinstall of the router. Usually the broadband connections attach itself to a mac address of a network card. If you recently put a new router the network cards MAC address is different and it might not send signals through. like for me for cable i have the same issue.
Try this let me know how it does. If any problems please let me know.
This might work for you. Now to go in and configure the router thats something totally different.
To physically install the router
Step 1: Connect the power adapter Connect the power adapter to the router and plug it into an electrical outlet not controlled by a wall switch. Step 2: Connect the router to the computer Disconnect the ethernet cable that is connecting the broadband modem to the network adapter in the computer. Connect the ethernet adapter in the computer to one of the LAN ports on the router. Step 3: Connect the router to the modem Connect the ethernet port on your broadband modem to the WAN port on the router. Step 4: Check link lights and connections Check the front of the router to make sure the Power, WAN and LAN1 lights are on.
After following the on-line instructions I replaced the USB cable that came with the Maxtor with a difrent one and now the drive works as it should. I do not know what the problem is with the original USB cable.
Thanks for the follow-up
Glenn Alford firstname.lastname@example.org
While AOL does offer broadband services, they may not necessarily be available in all areas. For the most up-to-date coverage information, I would strongly suggest giving AOL a call at their toll-free hotline (800-973-1802) or visiting their broadband service website using the link I've provided below.
Return the machine, you can't be operating equipment you don't secure or track.
AOL questions should go to AOL and you know it. Perhaps if you know where you got the router (e.g. your telco) you would enquire after the default passwords for things they hand out, or ask your telco's broadband provisioning help section.
Just for fun, I'll tell you my hideously designed ZOOM DSL modem has a default username of "administrator" and default password of "zoomadsl". You should look up the password for the modem you have, if you are using your own router. Similarly, you might blow off anything AOL asks by clicking -cancel- whenever it bothers you (and it might work! What's AOL's business knowing that stuff, anyhow?)
this is a easy task, just go to add/remove programs in contro panel, and go ahead and remove the AOL 9.OVR. then all other things from AOL. eje, internet connection AOL. etc. then, reinstall the AOL 9. ONLY. depending on your internet connection, modem? wireless, cable, see if all work fine.