Question about Samsung DVD-HD850 DVD Player

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When a disc is loaded, it reads "no disc".

After loading a disc, it will read loading for a few seconds, but ultimately defaults to "no disc". Have tried several different DVDs to ensure it's not the type of disc we're using.

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  • tonyd1000 Jan 19, 2009

    just started to get the same problem, have tried various discs and still the same, has anyone got a solution for this?

  • bdt50 Feb 10, 2009

    I just got the same problem this morning. Samsung should be able to find a solution, shouldn't they?

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Okay, so I had this problem a few days ago and started watching movies on my X-box 360. Then my X-Box came up with the same error as my DVD player. After reading countless reviews and e-mailing Samsung, I read somewhere that someone had pummeled their X-Box until it adjusted the laser back.

So, I pummeled my DVD and X-Box into oblivion and oddly enough both of them are working. Don't go crazy smacking it but give it some sturdy hits right above the CD tray as you are putting CD's in and opening the tray. Worked for me and hope it helps...

Posted on Feb 17, 2009

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Posted on Jan 02, 2017

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How to reset your Set Top Box to fix common problems FiOS TV Residential...
Resetting your Router and Set-Top Box can resolve a variety of issues such as:
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  • Unresponsive Set-Top Box
  • DVR recording problems
If you are having any of these issues, you may need to reset your Router and Set-Top Box. Will resetting my Set-Top Box erase the selections I have programmed into my remote?
No, all settings and selections you've entered such as device codes, favorite channels, and recent On Demand selections are saved and available after resetting your Set-Top Box.

Resetting your Router and Set-Top Box
Always reset your Router first and then check to see if that resolves the issue. Resetting your router may be all that is needed.
Important note about your router To avoid problems with your FiOS TV service, make sure your router is plugged in and turned on at all times. Even if you are not currently using the Internet, your router still needs be turned on so that FiOS TV can function properly.
To manually reset your router:
  1. Unplug the power cord to your Router for 15 seconds and then plug it back into the electrical outlet.
  2. Wait 30 seconds and then check to see if this resolves the trouble. If you still have the problem, follow the steps below to reset your Set-Top Box.
To manually reset your Set-Top Box:
  1. Unplug the power cord to your Set-Top Box from the electrical outlet for 15 seconds and then plug it back in.

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  2. Wait for the time to appear on the front of the Set-Top Box, then power it on.
  3. Wait several minutes while the Interactive Media Guide updates.
  4. Check to see if this resolves the trouble. If you still have the problem, your Set-Top Box may need to be re-initialized. Contact the Fiber Solutions Customer Support for further assistance.
I have to reset my Set-Top Box frequently, is this normal?
No, if you routinely have to reset your Set-Top Box more than three times a week, it is likely there is an issue with your Set-Top Box that needs to be resolved. Contact the Fiber Solutions Customer Support for further assistance.


also you can call for tech support at Dial 1-800-VERIZON (1-800-837-4966)

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