Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune shut down itself and can not open it anymore...Please help

I got zune since March but i don't know what happen? My zune shut down itself and when I turn on it show "To recover from an error Zune must erase all content" when I click ok, screen turn dark and nothing happen.
It is broked or not

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  • Anonymous Nov 13, 2008

    My Zune just randomly shut down. I wasn't even playing music, just browsing for a song. The screen went black and it wont come back on.

    When I plug it into my Vista machine, I hear the sound that indicates new hardware is plugged in, but the Zune still doesn't start and the software doesn't show that its plugged in.


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Yes it sounds to me like your zune has a virus mine did like 2 months ago so i had to exchange it



~Temp

Posted on Sep 10, 2008

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1 Answer

My zune only works when i plug it in a electrical source and when its time to pull the plug it automatically shut down by itself. My zune also neverworks when i connect on my pc.


You probably need to replace the internal battery, you should be able to source one on ebay. Take the pack off and have someone measure the voltage at the battery terminals when on and off charge, after it has been on charge for at least an hour. If it drops hugely below the specified voltage on the battery then the battery is faulty
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Mar 02, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

When I plug in my Zune to my PC, my PC doesn't recognize it. I can't manage my music, etc. However, it does charge it when plugged in. Please help.


I am having similar symptoms on mine. Just began happening yesterday. When it's plugged into the USB port on my PC, Zune software thinks it's not connected. The Zune itself just keeps booting up repeatedly, but never stays on. When I put in on a charger, it works fine as long as it's on the charger. The moment I remove it from the charger, it shuts down. I've tried resetting it, to no avail.

Feb 20, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I double click on my zune software but it wont start


Uninstall your software. Delete those files. Plug your Zune in and let your computer locate the Zune and find/install the drivers and software for it! It should do it by itself.

Aug 13, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

120 Gig Zune Locked Up -Won't Unlock


One other option you may not know of is to hold the down button, and the back button at the same time. This will send the Zune into a deeper "off" state, and may reset your lock command.

If NO other options are working, you should probably try a "hard reset".

This means you will have to open the Zune itself up (you can find simple instructions for this fairly easily online) and pull a small plug out that connects the battery to the Zune itself. Don't worry, your music wont be deleted.

Jun 23, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune Lock up


This happened to me today actually, all you have to do is hold down the back button and up on the pad and it will reset. =]

Oct 26, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

My zune stopped working and now will not turn on


I figured out the solution by just getting upset.
Hold the Back arrow (<-) and Up on the touch pad and it will restart the Zune. This works for the 8gig and 80gig Zune.

Oct 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 30GB won't sync


please chek if u r using the proper version of ur device!!

plz rate this post

Aug 27, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

80 GB Zune will not respond.


http://support.microsoft.com/kb/927001/?sd=zune
try this page it gives you intsructions on how to reset your player and to re install the software

Aug 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

10 Answers

My Zune is Not responding


after much research on this matter in the past few hours. To resolve this situation don't shut the zune down by holding play/pause button it does not shut down properly that way.

Hold down the down & back button down until shuts off....zune recommends as the best way to turn off your zune. Also if you are having problems holding charge, a lot of people replaced the original charge plug and found that it worked again. these cables usually become faulty from previous models and 30gigs. So buy a new cable & shut it down correctly.

Still no worky??? Call zune, within 1 year they will accept it for repairs. They may even send you a new refurbished zune...since they no longer are making the 30 gig...probably for those reasons.

I hope this advice not only helps you but myself. Who wants an expensive paperweight...not I!

Dec 11, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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