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Dear Sirs,

I got a Windows XP Professional installed on my computer a few days back through one of my associates ( who is not available at present) and my computer started working perfectly all right. However, while typing the text when I tried to use Encarta Dictionary or Translation Device by downloading the same on the internet, the warning appeared "This window is not genuine and that I may be a victim of software counterfeiting and ultimately I was unable to download such types of softwares etc. A star like Icon has got fixed on the right side corner of the Start bar of my computer. Every time at the time of start and shutting down the computer warning is contituously appearing. Thus I mailed the request to get help from your goodself in this regard to solve this problem and oblige. Instead of receiving any concrete solution to solve my problem, the same prototype message is being received in response to my description. So long as the the star like icon on the right side corner of the "strat " strip of my computer, is removed and I am enabled to down the Encarta translation or any other updates etc., I will not be able to send my comments as advised. Regards. rcsharda_44@yahoo

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  • rcsharda_44 Aug 17, 2008

    Thanks for advising me to get the genuin windows installed.

  • rcsharda_44 Aug 17, 2008

    Dear Friends, While thankfully acknowledging your kind comments, I wish to inform you that when there is no solution except to install the valid or genuine Windows XP Professional in my computer as advised by you , and which is also already known to me, then I think there is no use of taking any more trouble. However, if you have got any solution to set right or install a genuine windows or update the already installed windows in my computer through the internet by deleting the existing one or without asking me for the reinstallation at my end, then I shall feel very much obliged for the same. I am very much afraid that there is every likelyhood of having the pyrated windows again. To buy a fresh windows , is a very costly affair for an individual who do not hold any office of profit or any computer business etc. please. Regards and thanks.Rcs

  • rcsharda_44 Aug 18, 2008

    All right Sirs, I shall try to meet you after installing the valid windows. Thanks.



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Apparently the copy of Windows XP installed by your associate was not legally acquired. The statement that you are unable to download the types of software such as that you attempted to acquire is exactly correct. Until you have installed a genuine (legal) copy of Windows, you will not be able to use your PC properly. Please reply if you need further assistance; however, you will have to obtain a valid, legal license to Windows XP.

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Posted on Aug 17, 2008

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You supposedly have a pirate copy of windows, if you purchase windows, these problems will go away.

or then you will need to get your associates to work around the problem.

Posted on Aug 17, 2008

  • Ekse Aug 17, 2008

    pirate / stolen / illegal copy.



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2.2) End wgatray.exe Process In Task Manager.
2.3) Restart System In Safe Mode.
2.4) Delete wgatray.exe from c:\Windows\System32.
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