Question about Computers & Internet
Is the antispyware a program that you installed? Did you buy it or is ita freeware program? Or is it part of your virus control program? If so which program sdo you use?If you purchased it, go to the main icon on your desktop or under all programs and open the main console. Update the program and Try to run a scan. This should clean up the spyware on your computer. If it does, you need to do the same with your virus control unless they are part of the same program. Don't forget to update before you scan.
In the meantime, please get back to me with the name of the spyware program, your virus control program,your operating system and type of computer. If you cannot do the above, please let me know. Thank You.
Posted on Aug 17, 2008
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Posted on Jan 02, 2017
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Most of the spyware programs on the Internet that will infect your computer log the websites you visit so that they can launch pop-ups and advertise products for you to buy.
If you have recurring pop-ups caused by spyware that appear whenever you connect to the Internet, you will need to completely remove the spyware causing the problem.
The most effective way to remove all spyware from your machine is to use at least two different antispyware programs while your computer is in safe mode so that the spyware cannot open itself.
Navigate your web browser to a website that offers a spyware removal utility such as "Spybot" or "Lavasoft Adaware".
Download and install the antispyware software.
Navigate to a second website and download a secondary antispyware utility.
Restart your computer and wait for the manufacturer's logo to appear on the screen.
Press the "F8" key repeatedly until a new menu pops up.
Scroll down through the list of options and highlight the entry labeled as "Safe Mode."
Open up the first spyware utility you installed earlier once the operating system has finished loading in safe mode.
Click on the antispyware utility's "Update Now" button at the left side of the window.
Wait for the program to finish downloading the latest spyware detection routines.
Disconnect your computer from its Internet connection either by unplugging its Ethernet cable or by powering off your wireless router.
Click on the "Search For Problems" button above the "Update Now" button.
Wait for the program to finish scanning your computer's hard drive for spyware, and then click on the "Remove Selected Problems" button.
Close down the antispyware program.
Reconnect your computer to its Internet connection.
Open the second antispyware utility you downloaded earlier.
Run the program's update feature and then disconnect your computer from the Internet again.
Run the program's scan, and then remove any problems it finds.
Reconnect your Internet connection and then restart your computer to finish removing the recurring spyware pop-ups from your PC.
Hope this helps
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