Question about Comfort-Aire BHD-501 Dehumidifier

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Water leaks around the bucket even the bucket is in place-bucket collects a little bit of water

I bought the dehumidifier more than 2 years ago. I was happy about it until today that it leaks around the bucket. I checked everywhere including the bucket placement but still leaking.. any suggestions. thanks

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  • Anonymous Sep 13, 2008

    Sorry, I don't know the answer, but I have the same problem. The dehumidifying function works fine, but every once in a while there is a small flood around it, even though the bucket isn't full. We can't even really figure out where the water is coming from, but it seems to collect somewhere in the top of the unit (you can hear it sloshing around up there) without coming down into the bucket.

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It sounds like you need to check the drain under the cooling section. It can fill with dust, lint, cat hair, spiders, etc. and prevent water from draining into the bucket. First, unplug the unit. Don't do anything with AC power present. Then, remove the 2 screws under the front panel where the air filter slides up in and pull off the control panel. There are "snap" latches in the plastic near the top that can be (are) hard to undo, so be careful. You might want to have work gloves on because of sharp edges. Prying with a screw driver will cause permanent dents in the plastic. Also, there is a small, sleeved bunch of wires that goes up the left side to the operator buttons and display. Be careful not to damage it and the circuit board it goes to. Set the front panel aside, wire attached. There is no need to disassemble any of that. The drain is a small 3/8" hole in the black plastic floor of the cooling area at the front, right side. It seems to have a fitting for a hose that feeds through to the back of the unit. Clean any foreign material from it and everything else. Test it, with the bucket in place, by pouring some water in, if you want to. Then clean the dust off of everything so it looks new. Don't get the circuit board wet. Re-assemble, being careful with the front panel wire so it is not pinched and does not prevent easy removal/installation of the filter, and it should be OK.

Posted on Sep 22, 2008

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http://whirlpool.custhelp.com/app/answers/detail/a_id/953

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"
It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

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