Question about Dell 962 Photo All-In-One InkJet Printer

2 Answers

Dell 962 printer cant communicate with computer

Printer power is on (lights are on) and can copy, but not from computer.

Posted by on

  • Anonymous Aug 19, 2008

    my computer can not recognize my printer dell aio 962

×

2 Answers

:( I have the same problem, and, as far as I can see on the IOL so do a LOT of people...

Posted on Sep 04, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have similar problem even after I reinstalled all the software. When I tried to install the 3300 wireless adapter adn all software on another laptop the installation stopped when it was trying to recognize my printer.

Posted on Aug 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

962 printer is directly connected on USB to the printer. When I try to print a word doc it sya communication problem. I have tried powering down and up it does not help


Do you mean the printer is connected directly connected to the PC? If so, ensure that the driver for the printer is properly installed on the computer. If it is already installed, check the printer in control panel and make sure that it is set as default..

Sep 07, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

My Dell 962 all in one printer will fax, print from computer but will not copy from an original. Seems the light is out that copies the paper.


This is not a good thing, a technician who can pull it apart for you is about the only Fix, it sounds like the scanner module would need to be replaced.
To be honest a replacement printer would be cheaper.
Regards GM

Apr 10, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    COMPUTER ERRONOUSLY SHOWS MULTIPLE PRINTERS


    simple right click on the one that is not the default and select delete.

    if (copy 1) is the one selected default and you want the other to be the default, right click on the other one and select "make default" then proceed to delete the other one.

    it's not wrong to have multiple printers showing up. sometimes is actually needed. what you see there is not the printer itself but a logical printer. you may have 1 printer device and several logical printers for that printer device (physical device), one logical device may be used for one set of users with one specific configuration while other logical printer device may be used for another set of users with different default configuration. although if you are the only using the printer on your computer you just need one logical device for your physical device.

    I hope that helps!

    Apr 17, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell 962 printer power and function buttons not working


    Hope you can find answers in the manual.

    http://support.dell.com/support/edocs/systems/962/en/OM/962_English.pdf

    Apr 06, 2009 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Computer will not communicate with printer


    Go out to Lexmark web site and look for a vista update in their software download section. So this should solve your problem.Most of the cds which come with equipment do not contain vista software and drivers.

    Aug 06, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell 962 printer


    Have you tried a differernt USB cable?

    Jul 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Error 2200 for dell 962 printer


    you might try going to the system restore on you computer and restore to an earlier time when your printer was functioning. it should at least reassign your drivers. I wouldn't try to update/upgrade until your printer is restored.

    Mar 09, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell AIO 962 can't send scanned info


    Try reinstalling the printer software by downloading the latest version from support.dell.com.Also try using the printer with a different system if avialable.

    Dec 27, 2007 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    My Dell AIO 962 Printer does not respond


    The printer is dead and needs replacement. If covered under warranty, u can get a replacement from Dell. Speak to Dell support and they can give you alternative solution.

    Nov 08, 2007 | Dell 962 Photo All-In-One InkJet Printer

    Not finding what you are looking for?
    Dell 962 Photo All-In-One InkJet Printer Logo

    90 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dell Office Equipment & Supplies Experts

    The Knight
    The Knight

    Level 3 Expert

    72670 Answers

    Electro Med Services...
    Electro Med Services...

    Level 3 Expert

    6694 Answers

    seerads

    Level 2 Expert

    77 Answers

    Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...