Question about HP Photosmart C6180 All-In-One InkJet Printer
The yellow ink had run out which I have replaced with a new one but since then the message keeps appearing. I ahve turn the printer of like it said to do in the message but it still appears when trying to print.
Have you removed the protective tape on the nozzle and copper contacts of the printers? while the printer is on, remove all the cartridges. now unplug the power cable from the rear of the printer. the printer would power off. now press the power button 10 times. now plug back in the power cable and replace all the cartridges. now try to print.
Posted on Aug 19, 2008
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Posted on Jan 02, 2017
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Jan 11, 2011 | HP Office Equipment & Supplies
The ink that is given to you when you buy a new machine is not the same as if you went out and bought ink. The "starter" ink cartridges are not filled completely (that is a marketing gimmick to get you to buy more quickly). When you say "NEW" do you mean "new, never been used", or "new, just got it last week"?
If it's never been used, be sure that you have removed the protective tape from that cartridge. If it's been removed then the cartridge its self could have a problem or the machine could be at fault (not correctly reading the ink). You choices are to return it to where you got it, or buy a yellow cartridge and replace it.
If it was working and stopped after a very short time (a week or two) I would get a new yellow and try it.
For your sake I hope it's the protective tape was forgotten, it happens quite often.
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