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Try putting it through another cycle and see if it is still going to stay locked. That would seem like a timer problem. The door should only be locked normally, as I see it, when there is power applied to the locking solenoid so it should not remain locked with no power. You might call a maytag dealer and ask a sales or service person about this also.
This sounds like a faulty door lock switch or a faulty main electronic logic board.When the door lock switch is faulty or opened it pauses the main board to allow the machine to stop working without switching off completely so that you don't lose the cycle when opening the door during a wash.But there should be a button to push to release the door lock when starting up the machine.if that doesen't work then there is a breakdown of communication from the door lock switch to the main logic board and visa versa if the board is faulty.If your machine is more than five years old then those two problems are the most common in those machines. Have a technician check it out.
see this causes and fix it. God bless you Door or Lid Latch Assembly
If the washer lid won't lock the lid switch
assembly might be defective. This is a very common problem. The lid
switch assembly can fail either mechanically or electrically. Test any
electrical switches with an Ohm meter for continuity. The switches
should have continuity according to their design.
Door Lock Motor and Switch Assembly
If the washer door won't lock the door lock
assembly should be checked. The door lock can fail either mechanically
or electrically. Test any switches on the door lock with an Ohm meter.
The switches should have continuity according to their design.
Main Control Board
If the washer door won't unlock the problem
might be the main control board. This is not common. Normally the
problem is with the lock mechanism.
some machines have a electrical and presure lock most machines you have to wait 2 mins for it to open ,unless it has a cable on it then it has a **** switch witch goes to the moter or pulley whitch spots the door opening when the drum is moving you need to tell me the make and model number
You probably have a bad door latch or door interlock. Both, if defective will cause the symptoms you describe. The door must remain closed and lock before a wash cycle will begin, and for it to complete properly.