Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

Printer wont print

Wont print has come up with the following Ink system has failed, Unable to copy receive faxes, or print

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  • karenjaxon Aug 17, 2008

    the yellow ink ran out which I have replaced with a new one. the only other thing the message says is to turn the printer off, which I have done but it still wont print once on again.

  • karenjaxon Aug 17, 2008

    the yellow ink ran out which I have replaced with a new one. the only other thing the message says is to turn the printer off, which I have done but it still wont print once on again.

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2 Answers

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  • Master
  • 6,966 Answers

Hi,

For an HP C6180,the standard procedure for most errors would be:

  • unplugging it;
  • taking out the ink cartridges;
  • starting the whole thing up; and
  • reinstalling.
If none of the above works, pls try:
  • Press and hold the “*” key;
  • Press the “#” key and release both keys;
  • Display should say “Enter Special Key Combo” ;
  • Press and release in sequence the “1”, “2” and “3” buttons;
  • screen says "support" R0631M;
  • Press and release the right arrow button until the display says “System Configuration Menu”;
  • Press and release the “OK” button;
  • Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”;
  • Press and release the “OK” button;
  • Display should say “Hardware failure status: Clear;
  • Press OK to clear”;
  • Press and release the “OK” Button;
  • Message changes to “Hardware failure status Cleared;
  • Press Cancel to continue”;
  • Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE;
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet;
  • Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer;
  • Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
  • CustomerName: made a buncha noise, and it didn't print a diagnostic page;
  • print a self test page to check the functionality of the printer;
  • Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
This was originally posted here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 17, 2008

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  • Master
  • 1,894 Answers

What ink has failed?
please tell the exact error message

Posted on Aug 17, 2008

6 Suggested Answers

IB4G2008
  • 3587 Answers

SOURCE: I have a Ink System Failure.

ahhh..not too cool..check here for fresh drivers as step one..

Posted on Mar 02, 2008

leethedeuce
  • 4472 Answers

SOURCE: hp photosmart 3313 all in one

If you are getting inksystem failure along with Error 0xc18a0106 then contact HP support. If you need their contact info I can give it to you.
Thanks,
Lee

Posted on Jun 17, 2008

Roop1980
  • 228 Answers

SOURCE: Ink System Failure (Error 0xc05d1381)

To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.

Posted on Apr 11, 2009

  • 1684 Answers

SOURCE: Ink System has failed

Hello,

The ink system failure is caused by air in your ink feed lines. We have a step by step repair guide posted on our web site at: www.ccl-la.com Look in the printer repair section. You should be back printing in less than 10 minutes.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Posted on Nov 11, 2009

Testimonial: "Thank you so much! Your step by step solution worked perfectly and got me up and running again. Fantastic assistance and prompt response time. "

  • 366 Answers

SOURCE: cannot print

Try the following steps to remove HP Printer Error Code 0xc18a0001 :

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Posted on Jul 22, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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