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I have a fairly new Canon MX310 all-in-one and while trying to set up the Fax settings, I keep getting the following words on the LCD "Recommend new B-crt". What does this mean???

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  • Tony Coates Dec 02, 2008

    how can i reset the fax in order to be able to use refilled cartridges

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Hello terbil


any thing that might help you in sevices and support from there site


PIXMA MX310 office all in one inkjet printer


riz.

Posted on Aug 17, 2008

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On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cannot receive fax. It goes into memory. LCD reccomends new B-CRT regarding my Canon PIXMA MX310 printer . No problem sending fax,copying or printing.


B-CRT is just asking for a new black cartridge, fax will not print until it's replaced so you don't get a partial fax that you can't get back after printing.

Nov 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hi, I got a message: received in memory - recommend new b-crt


The b-crt is the black ink cartridge, when you put in a new one, it will print the fax for you.

Jun 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I need help setting up the fax option on my Canon Pixma mx310


maybe you've done a mistake of installing the driver of the printer...try to uninstall and reinstall the driver of the printer...and set up the fax .

i hope it help

May 13, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Problem with faxing


Goi to

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603

put "recommend a new c-crt" in the question box. Select the ERROR LCD: RECOMMEND NEW C-CRT answer and follow the instructions to clear the cyan cartridge error. This should take care of the problem. Let me know if this doesn't work. Thanks.

May 08, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can't send fax on Canon pixma mx310


There are two buttons on the MX310... one for colour and one for black & white.. Depending on which mode you're using (ie: copy, fax, etc..) these buttons will copy, fax, etc...in either colour or black & white accordingly.

These buttons are located on the far right of the control panel with colour closest to the user, black & white above that and then the stop button above and right.

To fax in black & white (or mono as it's otherwise called) just choose the Fax mod, then press the Black button and you're away...

Hope that helps.


Feb 13, 2009 | Canon PIXMA MX310 All-In-One Printer

15 Answers

Canon mx310 fax noise


This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

Jan 28, 2008 | Canon PIXMA MX310 All-In-One Printer

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