Question about Samsung TS-H492 (TSH492AWRBH) CD-RW/DVD-ROM (Combo) Burner

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CD ROM drive not seen in "device manager"

I am running Win 98SE and am unable to see CD ROM in "device manager". The documentation says that it uses default Windows CD ROM driver and to reinstall the operating system. I would rather not do this if I don't have to. Couldn't I just browse to the default drivers? Does anyone know the file-names and where they are located? The disk supplied with the drive only has the DOS drivers. I am trying to use "WinDVD" but I get an error message something like "no cd or dvd rom detected" I have tried to use "add new hardware" but it only has listings for Panasonic, Sony, &
Mitsumi. I have never had this happen before, it seems like it always
showed up in device manager and everything worked well.
Any ideas?

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I think you are going to have to boot into bios and where it shows the boot configuration look to see if there is a cdrom there if not change it so the computer will have the cd rom in there along with the harddrive and the a drive then save it and exit and reboot then the cd rom should be back into the device manager and also under my computer

Posted on Aug 17, 2008


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Posted on Jan 02, 2017


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1 Answer

Cd/rom drive

Don't know what Operating System you are using, but go to Device Manager.

[Win XP: Start > Right-click on My Computer > Properties > Hardware tab > Device Manager

Win Vista/ Win 7:
Windows logo button > Right -click on Computer > Properties > Hardware tab > Device Manager ]

In Device Manager click on the + sign next to DVD/CD-ROM drives.
Right-click on the Name of the optical drive. (CD/DVD drive)
Left-click on -> Uninstall.

A Microsoft 'Squawk Box' will come up, "Warning you are about to uninstall this device"
It is OK. Click on OK.

Close all windows, go back to your desktop screen.
Restart your computer.

[WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart ]

When Windows FULLY loads you will see a pop-up out of the system tray, "Found new hardware device", and perhaps another one, "Found XXXX CD/DVD-ROM drive"

(XXXX being the manufacturer name)

Ya gotta love Windoze. Looses the address to drivers.

[Driver: Small piece of software that allows the Operating System to communicate with a device.

Optical drive is the device, do not know what Windows O/S you are using ]

If that doesn't do it suggest start looking for a replacement optical drive. An optical drive is a mechanical device. As such it has a 'Life Cycle'. Yours may be at the end of it's.

[ALL power removed. AC adapter (Charger), and Battery.
Turn laptop over. There is usually one screw on the bottom to remove, then the optical drive can be slid out. Need exact info post the laptop manufacturer, and model number. Model number is on the Bottom of the laptop. Product Number (P/N) for HP, and Compaq; in white Service Tag on bottom ]


Nov 26, 2012 | Toshiba Computers & Internet


Enable CD autorun for use with Connect Player

** WIN XP ***

- Run the “Registry Editor” (Start | Run | regedit | ENTER)
- Select HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CdRom
- Double-click on “Autorun”
- Change the value from “1? to “0?

- Open “Device Manager”
- Expand “DVD/CD-ROM drives”
- Highlight the drive you play your audio CD’s in
- Right click it and select “Properties”
- Click on the “Properties” tab
- Turn off the “Enable digital CD audio for this CD-ROM device”
- Click “OK”

on Oct 04, 2009 | Sony NW-A1000 MP3 Player

1 Answer

I need an install driver

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

if you dont have motherboard disk you will need to download the drivers
Adaptec's UDF Reader enables MultiRead CD-ROM drives to read UDF-formatted CD-R and CD-RW discs (such as those written with DirectCD) under Windows 95/98/98SE/NT 4.0/2000.

hope this helps you

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I have had an LG dvd burner(GH22NP20) for quite a while now, recently it has been unable to read any cd-roms. It reads dvd-roms though..... It will load cd-roms outside of windows so I know the drive is...

click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
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Cd player not recognizedinsafemode but there it sits in devicemgr

I think the vnetbios.vxd error is because the PC once seen a network connection (LAN) which is no longer present. The only way I ever cleared this was to put the LAN card back (Once seen - NEVER forgotten - It seems). This however is not causing your CD problem! Try this and get back: -
  1. With PC off disconnect the CD from IDE.
  2. Re-boot and interrupt start up to go to BIOS settings.
  3. Ensure that your hard drive is the ONLY IDE device present and that it first device on first IDE and MASTER.
  4. Re-boot and allow 98se to start normally.
  5. Go to "Device Manager".
  6. If there is still a CD device present - delete it. If not - continue.
  7. Shut down the PC.
  8. Re-connect the CD and re-boot.
  9. Interrupt again and go to BIOS settings.
  10. Ensure that you have Hard drive as First device (Master on first IDE) and CD drive as second (Slave on first IDE).
  11. Re-boot and allow 98se to start normally.
  12. Try the devices now in "Explorer".
Best of luck! Ian.

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Unable to use CD rom disk drive on Acer 5315 2142 model. Can PF Keys or Hotkeys be used to enable CD ROM disk drive? Disk drive was manually disabled by Device Manager. However, this happened while I was...

There are no hotkeys that disable a CD.
I'm thinking that your problem is that the CD has gone from the registry.
Download and run CDGONE. Here is one source:

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1 Answer

Cd rom

go back to device manager. right click the cd rom name in device manager and click uninstall. right click on an empty area in device manager and click on scan for hardware changes. if this doesnt fix the issue try booting from a windows disk. if you are unable to do this than it may be a physical problem with the device. you may also want to try doing a system restore (if it is win me or higher) by going to start - accessories - system tools - and then system restore. follow the prompts from there.

Oct 30, 2008 | Computers & Internet

1 Answer

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hi Marshall6865.
Why is my disk drive not working? Use the following steps to reinstall the drive in Device Manager and to find if Windows is able to recognise the drive. In Windows, search for and open Device Manager. Double-click DVD/CD-ROM drives to expand the category.
plus you can read up some more at this link if the above does not help you out.
or this one.
cd rom don work on my computer Google Search

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Your problem and description does not make sense, any chance by rom  you mean CDROM?

Do you have an original 98 CD? Or a copy. Rather than using caldera, use a 98 boot floppy?

Their are lots of ways to fix this, but i cant quite understand what your wanting to fix, or do.

Give a bit more information and i'm sure we can get you going.

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The laser lens in your drive might be dirty or failing. Try the following solutions: Clean the laser lens with a DVD player lense cleaning disc. Lense cleaning discs are available at many electronics retail store. Sorry i can't help you more.

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