Question about Miele s558 Silver Moon Vacuum

2 Answers

Miele s558 Silver Moon

I have a short in the retractable power cord. Is it an easy DIY fix?

Posted by on

  • jamesmei Sep 15, 2008

    I have a short in the power cord,sometimes it is on other times it is off.How can i take off the cover to have a look at the connections.

  • Anonymous Dec 31, 2008

    Seem to have a short on my Miele Silver moon. Have to mess with length on retractable cord to get power to turn on. Easy fix?

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 97 Answers

It is not generally necessary to replace the entire cord reel, although occasionally it is.

Here's the quick and easy DIY way to make your cord reel work again: you will need a #2 phillips head screwdriver, any flat head screwdriver, a pair of scissors, and a zip-tie.

First, remove the bag compartment lid by gently prying the hinge parts inward with the flathead screwdriver until you can lift it free. Remove bag and exhaust filter, and then remove the two screws holding the rear control panel on. Lift the front of the control panel upward until you hear a horrible unpleasant crunching noise. You didn't break it.

Lift that free, and remove all screws from the top of the main housing. (I believe there are 6 or so... but I can't remember off the top of my head.) The housing should then lift free.

You should now be able to see your cord reel. see if it wiggles back and forth along the central axle. If it does, you'll want to place the zip tie around the side of the axle which is away from the large round copper contacts which look almost like leaf springs. This will ensure that the contacts make electrical contact again. Cut off the excess zip-tie.

When putting the parts all back together, it is essentially a reverse of the disassembly, but be sure that you thread the cord through the hole in the back of the housing before you attempt to screw the housing down, or you will be very sad; both because you'll have to disassemble it again, and because you'll probably jack up your cord and have to replace the reel, which is what we're trying to avoid.

Test machine. If it works: party. If not, you will have to replace the cord reel.

For further clarification on the process, contact me.

Good luck,

-R

Posted on Mar 07, 2009

  • Joseph Bisognano
    Joseph Bisognano Aug 30, 2015

    I fixed it following his these directions! I used a plastic washer I found instead of tie, but followed the principles outlined. Eight screws, by the way. Even heard the unpleasant sound when I removed the control panel. I found a multimeter handy. On "ohms" and plugging in the control panel (but not connected to ac) I could see looking at the resistance across the plug that one way there wasn't a circuit and moving the reel the other way got a circuit, after I pressed the on off to get in the odd position. Thanks a bunch. Joe

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mine had the same prob. till it stopped working entirely
so i took mine apart, figured i had nothing to loose
the entire cord assembly needs to be replaced
check on the net to find the proper replacement part
i found one at miele s558 Silver Moon - moz-screenshot.jpgvacuums24x7.com
have not replaced it yet but thought it was worth the ~$130 try
still cheaper than a new miele or a repair bill
keeping my fingers crossed

good luck

Posted on Jan 08, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Miele silver moon vac model s558 serial number nr57365268 what year?


I think it was made in 2008, I found a phone number 1-800-221-8227, maybe they can confirm

Aug 23, 2014 | Miele s558 Silver Moon Vacuum

1 Answer

Miele Silver Moon Losing Suction


if there's no blockages and filters all OK it's probably the suction fan that as worn down and not creating as much suction..

May 02, 2013 | Miele s558 Silver Moon Vacuum

1 Answer

Will not start, will not reset


I have a Silver Moon S558, when I turn it on the power light comes on and a few secords later the red warning light comes on. What is causing the vacuum not to work? One day I was vacuuming, turned it off and a few minutes later went to turn it on and nothing, but these lights turning on. Is there a fix?

Mar 11, 2011 | Miele s558 Silver Moon Vacuum

2 Answers

I have a Miele silver moon that kept shutting off while using it. I replaced the hose with the new 125-s model but problem came back. It does appear to be a problem with the hose. Any suggestions?


My S558 Red Velvet had the same problem. I disassembled the handle and cleaned the rings and electrical contacts. The problem has not come back.

Sep 28, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

Shuts down at points on the retractable cord


your cord could be loose or it may need to be replaced this unit comes as one assemble you will have to replace the whole retractable cord assemble

Jun 30, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like


good vacuums bags are very expensive and parts too
return it

May 11, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like it's from 2000 or so. If it's in good condition, can I expect this machine to last another ten years? Or would it have been better to buy a lower end...


Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Mar 18, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

My Miele Silver Moon "Reset" light is blinking. What do I do?


Greetings from GoVacuum,

Ahh yes, the Silver Moon. One of Miele's best made vacuums ever! So good that out of all the different vacuums that I could of chose for my home, the Miele S558 Silver Moon was the one I chose.

When you're Reset button is flashing, this simply means that it's time to replace the HEPA filter on your vacuum cleaner. Miele included this feature on their upper end models to alert the user when their filter needed to be changed.

The Miele Silver Moon uses Genuine Miele S-Class HEPA Filter for S300i/S600i, and Miele S7 Uprights. Miele Part # 04854915 (replaces 04854911) Which can be purchased from GoVacuum for $52.95 with free shipping.

Once you have installed the new HEPA filter, simply press down on the flashing Reset button to restart the 50 hour internal timer inside. Miele recommends to replace this filter after every 50 hours of vacuuming.

If this answer was helpful, please click on the helpful Thumbs Up icons in the top right hand corner of this Solution.

If you have a repair that you would like explained, please check out our Q & A website, askgovacuum.com.

Thank you very much,

Chris Jones
GoVacuum.com

Feb 19, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

Power cord is loose, power cuts off


If its the Auto wind cord then fault could bre internal contacts, not easy to get into suggest best to go to service centre.....

Oct 10, 2009 | Miele s558 Silver Moon Vacuum

Not finding what you are looking for?
Miele s558 Silver Moon Vacuum Logo

1,153 people viewed this question

Ask a Question

Usually answered in minutes!

Top Miele Vacuums Experts

Roger Potts

Level 3 Expert

694 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Mack Baxter

Level 3 Expert

381 Answers

Are you a Miele Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...