Question about Miele s558 Silver Moon Vacuum

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Miele s558 Silver Moon

I have a short in the retractable power cord. Is it an easy DIY fix?

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  • jamesmei Sep 15, 2008

    I have a short in the power cord,sometimes it is on other times it is off.How can i take off the cover to have a look at the connections.

  • Anonymous Dec 31, 2008

    Seem to have a short on my Miele Silver moon. Have to mess with length on retractable cord to get power to turn on. Easy fix?

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It is not generally necessary to replace the entire cord reel, although occasionally it is.

Here's the quick and easy DIY way to make your cord reel work again: you will need a #2 phillips head screwdriver, any flat head screwdriver, a pair of scissors, and a zip-tie.

First, remove the bag compartment lid by gently prying the hinge parts inward with the flathead screwdriver until you can lift it free. Remove bag and exhaust filter, and then remove the two screws holding the rear control panel on. Lift the front of the control panel upward until you hear a horrible unpleasant crunching noise. You didn't break it.

Lift that free, and remove all screws from the top of the main housing. (I believe there are 6 or so... but I can't remember off the top of my head.) The housing should then lift free.

You should now be able to see your cord reel. see if it wiggles back and forth along the central axle. If it does, you'll want to place the zip tie around the side of the axle which is away from the large round copper contacts which look almost like leaf springs. This will ensure that the contacts make electrical contact again. Cut off the excess zip-tie.

When putting the parts all back together, it is essentially a reverse of the disassembly, but be sure that you thread the cord through the hole in the back of the housing before you attempt to screw the housing down, or you will be very sad; both because you'll have to disassemble it again, and because you'll probably jack up your cord and have to replace the reel, which is what we're trying to avoid.

Test machine. If it works: party. If not, you will have to replace the cord reel.

For further clarification on the process, contact me.

Good luck,

-R

Posted on Mar 07, 2009

  • Joseph Bisognano
    Joseph Bisognano Aug 30, 2015

    I fixed it following his these directions! I used a plastic washer I found instead of tie, but followed the principles outlined. Eight screws, by the way. Even heard the unpleasant sound when I removed the control panel. I found a multimeter handy. On "ohms" and plugging in the control panel (but not connected to ac) I could see looking at the resistance across the plug that one way there wasn't a circuit and moving the reel the other way got a circuit, after I pressed the on off to get in the odd position. Thanks a bunch. Joe

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Mine had the same prob. till it stopped working entirely
so i took mine apart, figured i had nothing to loose
the entire cord assembly needs to be replaced
check on the net to find the proper replacement part
i found one at miele s558 Silver Moon - moz-screenshot.jpgvacuums24x7.com
have not replaced it yet but thought it was worth the ~$130 try
still cheaper than a new miele or a repair bill
keeping my fingers crossed

good luck

Posted on Jan 08, 2009

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