Question about Motorola Mobility RAZR V3i Cellular Phone

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My phone shuts off

When I close the lid to my Razr, the phone shuts off. Can you help me??

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  • picke Aug 17, 2008

    Thank you for a solution at what direction I should peruse. Thank you

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Your turn off key is probably coinciding with the lever that closes the lid of ur phone.....show it to a service centre....

Posted on Aug 17, 2008

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My razr keeps shutting down than starting up again. It used to do it once in awhile now its doing it all the time when texting, viewing photos (not while talking , yet)


Probably the phone got wet. If it also shuts down while your closing it, just close it real slowly and that should fix that problem. Any other note the phones may have come defective cause i had one and that happened. The phones is probably just trying to restart to reset itself to be able to handle a virus or just water that entered the wrong way. Still you should just get a new phone. :)

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I have the same problem every so often and found powering off, then back on, closing lid just after powering on will reset the display so that it blanks again. Just like you, I find this does not permanently resolve the issue.

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Check with your carrier for service/repair options, regardless if you have insurance or not.

Your problem sounds like an average hardware/software issue that can be assisted with a Tech Representative of your carrier.

Sorry I cannot be of any more assistance. Thank you.

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The lever that closes ur phone lid is probably colliding with the internals of the turn off key. show it to a service centre......When it comes to phones, especially complex and expensive ones like urs, rule 1 is DON"T TAKE RISKS

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in the top right corner you are suppose to have a little circular magnet that changes the screen when the phone is open or closed. I just changed my housing yesterday and took the magnet out and put it in my new housing but for some reason i have the same problem as you. so maybe you lost the magnet when you replaced the lcd and if that is the case then you are screwed. try have Motorola fix it, don't tell them you replaced the lcd

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6 Answers

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most flip phones, or flip anythings use magnets and sensors to detect if they're closed or not. Let's do a little experiment. Take a magnet. Now, run that magnet just above and right of the opened RAZR keypad. If your phone acts like it's been closed, then there's nothing wrong with the sensor. That's a GOOD thing. All that needs replacing is the magnet in the top part of the phone. It's located the bottom right of an open phone below the screen, right beside the camera on the inside. Replacing it is as simple as going to http://www.cnn.cn and ordering a new one. (you'll need a T7 driver to open the top part of the housing) If it doesn't shut off then the sensor itself is shot. As far as I know, there's no where on the net to get a replacement component for it.

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