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There is a short tube at the bottom and the changeover valve that switches from tools to the floor when you pull the handle back into vacuuming mode. Make sure the valve is switching back and forth smoothly and properly.
The DC14 has belts in the clutch that become stretched and lose elasticity. Even with great suction a vacuum will not clean well on carpet if the brush is not spinning fast enough.
Brush rolls wear out and usually need replaced every few years. The DC33 model has a clutch with belts which could also be slipping. I would replace both of them
Hi there, it's Jack at Dyson. I'm sorry to hear you've had difficulty with your DC44 Animal. It's normal for air to blow out of the back of the machine - this is where the exhaust air is returned to the room after passing through the cyclone pack. However, if your machine doesn't seem to be picking up as well as usual and you've recently washed the filter, this may be due to a blockage. To check the motorised carbon fibre floor tool, wand and bin inlet for any obstructions, please follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand The motorised carbon fibre floor tool is driven by it's own motor, rather than the machine's airflow. If it isn't rotating, the video attached should help you locate anything which could be jamming the brush bar. Make sure you remove any threads or hair from around the brush bar carefully using scissors, taking care to avoid causing any damage to the bristles. I'm confident this will resolve the issue, but if you would like some further help you can reach the Dyson customer Helpline directly by calling us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Best wishes, Jack - Dyson Online Customer Support http://www.dyson.com
Check the ducting that goes from the floor pick-up into the machine, fluff etc often clogs the elbow. Check the pipe that plugs into the floor pick-up as well, it could be clogged further up.
That means that the belt is stretched or worn. This causes the roller brush to not be able to turn the way its supposed to against the resistance of the carpet and therefore won't pick up well. You need to replace the belt. Here are the belts you need:
With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.
If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.
the only thing i know about vacs is if there is no suction its blocked might have sucked up a piece of plastic bag and wraped around the fan hence no air or the screw that holds the fan has come loose take your filters out and turn on you may have sucked up fluid and not known it hence filters are blocked also brushes may seem alright but may be worn under half there fore springs are not at right tentsion if your armiture is black where the brushes run on may not be getting a good contact or if it smells burnt good chance you burnt it out then theres the power switch test with multi tester the check for loose terminals then test the field coils are correct ohms as well
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