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had same problem. 1) connect earphones and try a test call. If it sounds ok with h/phones then 2) record yourself / some music and see if it plays back ok. If it does then it's not the speaker or microphone. I found that this test miraculously cured the prob. If it doesn't then take it back to supplier.
if the sound works when you put it on speakerphone, you may just need to repalce speaker. if it does not work on speaker you may have a more complicated problem. You can get a free repair diagnosis and estimate from www.fixphonenow.com cell phone repair services.
have you tried putting on speaker phone? your speakers could be damaged. have you tried pulling the battery out with the device powered on? do you use your phone as a mp3 or alarm? bc sometimes if you have it to high for an extended amount of time the speakers can burst, but it is weird that they also can not hear you? do you ever use a bluetooth headset?
In this case check the volume of you're Handheld, If it is low, Increase the volume and check still if it is not working you need to walk into the service center to check the speaker of you're Handheld.
your ear piiece went bad those two fine line what runs up to the ear piece is probaly destroyed by opening and closing the phone its the first problem on this phone but if you put it on speaker the person would be able to hear u. you problem who not want ppl hear your buisness i felt the same way
I have A Blackberry Pearl I can only hear if I use the head set or speaker any solutions the phone hasn't been dropped, I have taken the battery out and put it back in still cant hear unless I use handset or speaker
if this issue persists on speakerphone or not, it depends on if this is a software problem. if they still cant hear you when you put them on speaker then they still wont be able to hear you. if that is the case, contact your provider for a link to dowload the most up to date software.....
if it only works when you put them on speaker phone, contact your wireless provider or RIM (1-877-255-2377) to replace or repair the phone