Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Side by side whirlpool frig. model ed5phexmb00

My frig. compressor is not clicking on. It acts like it wants to but can't. Just a week ago, I replace the capacitor/starting kit. ( if i named it right). repair man said it turns the compressor on and off. It was blown to pieces on the inside. It worked fine for a week, now it is out again.
Before I repair the capacitor/start-up kit. The frig would defrost itself every few month or so, I would have to turn it off, then turn it back on to restart it.
The fan works fine.
compressor just won't turn on.
Any subjestions? Is it the starter, and where is the starter located.

thanks'
jody, mississippi

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Hi jody thanks for the question these new fridges now need the exact start relay if you installed a different one could have failed again or you have a faulty compressor thanks te appliance doc

Posted on Sep 27, 2008

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Do you know where I can get a wiring diagram on a whirlpool side by side refrigerator model no ED5PHEXMB00? Mainly for the compressor. Freezer is not getting cold. I vacuumed the coils in front and...


Hello Thayden,

I understand that the Refrigerator compressor is not working on your unit. There are three possibilities of why the compressor is not working, the compressor is bad, the starter is bad, or the capacitor is bad.

To check the starter you will need to do the following (most common): Refer to picture at the bottom of the post
1. Unplug the unit
2. On the side of your compressor there is a cover this is the starter relay cover.
3. Remove the cover
4. Remove the wires
5. Remove the starter (top piece stuck on two rods)
6. Check if bad (shack it if you hear a noise/knocking it is bad and will not allow compressor to start)
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8. Reinstall in reverse

The Run Capacitor (uncommon that they go bad but possible)
1. The little black or silver box that two wires run to from the starter
2. Check to see if contacts or unit is burnt.

The Compressor
1. If you replace the above items and the compressor is not running the the problem is the compressor. This will take a licensed HVAC person to replace.

The above parts are inexpensive between $30-$50 at your local appliance parts store. There is a 50/50 chance that this will work and save you the cost of replacing the compressor or the whole refrigerator.

Thank you for choosing FIxYa.com

Justin
pd_0046_106_4387835?$pddetailsth$
Above Starter/overload and cover replacements (starter is in the bottom middle that you shake to see if you hear a noice/clicking)
refrigerator-compressor.jpg
Starter relay box on the left side of the compressor in this image.

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There is a relay called PTC relay. It is located on the compressor. You need to replace it. First be sure to unplug frig. Remove the cardboard cover that covers most backs of the frig units. Remove the plastic cover that is on the side of compressor. It is held on with a metal clip. Now you should be able to see the relay pry the relay straight off. note the wiring and position of relay. Only three prongs on compressor. Go to a parts house for appliance's and with your make and model number should be able to get a new one. Sometimes this relay starts a noise like clicking off and on to give you a warning. sometimes they just go out.


Let me know if you need any more help. ken

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