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I GOT A NEW HP computer about 2 months ago and I am just now trying to install it on my computer, It is a HP I have vista, I have the CD and the printer works fine just not on my computer. Marvin Law

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  • blaw1927 Aug 17, 2008

    I can not print or scan on my computer, This works fine when
    going to ;my printer(HP photosmart Premier or HP photosmart essential
    I doon't know which is the printer I have I know it is a C5180

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Here is the link tow fix ur prob by installing the proper driver
click here

rate nme fix ya

Posted on Aug 17, 2008

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Hi blaw, you may download the Vista drivers of your printer from the link below.

just click on the link, then click the drop-down box for 'Company" locate the brand and the model number of your printer.

http://winqual.microsoft.com/HCL/ProductList.aspx?m=v&cid=900&g=d

if you cannot find the model here, you may locate it under the manufacturer's site.

chances are if it is not here the device may not be compatibnle with vista or a third-party driver was created for it to work with vista.

hope this helps...

Posted on Aug 17, 2008

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What is the exact model # of your HP printer...?

(this is not place holding....***)

Posted on Aug 17, 2008

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Can you please give us the model number of printer so we can help you further...

Posted on Aug 17, 2008

  • Mark Gil
    Mark Gil Aug 17, 2008

    Access control panel then go to printers and faxes and check whta printre is listed there if you see C5180 right click on it then set as default printer, then try to print and see if it will work..

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