Question about Washing Machines
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Posted on Jan 02, 2017
sounds to me that something is stuck in your pump check the pump if you open the pump have lots of towels on hand the machine will not spin if it does not drain
Posted on Dec 29, 2008
SOURCE: water not leaving machine
It won't drain If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Posted on Jan 17, 2010
We had the OE message come up and did the above procedures...that didn't fix it. I removed the dual pump modules (they come off in one piece...one is the recirculating pump, the other is the drain pump). Turns out, the drain pump impeller design sucks. Even though it turned when I put power to the pump, that doesn't mean your pump isn't bad. Once it is under load pumping water, the impeller can slip where the pin connects to it from the motor. We replaced the motor for $60 and that fixed the problem. Our unit is at least three years old and we have a family of four, so it does get used quite often. Nobody told us about the filter at the bottom of the unit and I figure if we knew this ahead of time, we probably could have avoided the impeller issue...but it is still a sub-par designed motor/impeller. The new one I ordered looks like an updated design so I don't see this happening again. It is quite easy to remove and replace the pump, btw.
Posted on Feb 21, 2010
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