Question about HP Compaq nc6320 Notebook
It sounds like a hard drive problem to me. If the computer does not see a hard drive, that is usually not a good sign. You might contact the shop that did the work and inform them that you are still having problems. A good shop will often give consideration (discounted or free labor) for a similar problem within a short time.
You did not mention what was done to your PC in the shop, but if they installed a new hard drive, etc., then you should have a warranty with that.
Normally a repair of $150 is kind of a lot unless there were parts involved.
Short of that a hard drive diagnostic will give more insight into the potential of this kind of problem. A good free one is called DFT, and you can download it but it's a bootable disc, so you need access to a computer with a CD burner, a blank disc, and CD burning software.
Here is the site for DFT: (also see DFT user guide on same page)
Burn that image file onto a CD, then insert it into your laptop and boot from it (ESC brings up the boot menu on HP's).
From there, I would run the advanced diagnostic on the drive.
Posted on May 29, 2011
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Posted on Jan 02, 2017
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