Question about Cell Phones

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My partner tried putting a code into her galaxy Europa then couldn't remember the correct sequence to open it again. Then she tried to many combinations until it locked down properly and now we don't know how to undo this. Can you help us?

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  • gary_seymour May 30, 2011

    sorry about this but I missed a bit out. What it is asking for is to sign in with your google account but she can't remember it either how can that be sourced or skipped by?

  • gary_seymour May 30, 2011

    sorry about this but I missed a bit out. What it is asking for is to sign in with your google account but she can't remember it either how can that be sourced or skipped by?

  • gary_seymour May 30, 2011

    Also there is info in the phone which is needed so reset is not really suitable I'm afraid.


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Welcome to Fixya. If your phone is already locked due to so many wrong combination you can do a hard reset but it will clear all settings and goes back to factory default. Please refer to the link below on how to hard reset the Samsung Galaxy Europa.

Samsung Galaxy Europa Reset

If you have questions please let me know. Thanks for using Fixya.

Posted on May 29, 2011

  • Rofel Lantican
    Rofel Lantican May 30, 2011


    If this is regards with her google account there is a way to retrieve the password.

    A Google account password is required for Google applications. If you misplace or forget your Google Account password, follow these instructions to retrieve it:
    1. From your computer, use an Internet browser to navigate to
    2. Once the URL loads, click on the Can't access your account? link.
    3. From the Please select your issue section, select I forgot my password.
    4. Select Reset your password here, then follow the password recovery procedure.



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