Question about HP Compaq nc6320 Notebook

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All my computer is doing is going to the screen that says resuming windows and wont go any farther, i have the boot disks and cant figure out how to reboot

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  • lacstatus May 29, 2011

    so i tried starting my computer in safe mode and all it did was restart, i cant get into windows, do you know how to just reboot with the disks?

  • lacstatus May 29, 2011

    that didnt work either, i tried loading the windows disk and it says something about not reading the disk drive, and i just tried restating and hitting F1 but the computer wont read my boot disk, it will only read the windows disk, is there a site i can go to that will give me step by step instructions on how to fully reboot the computer and reload windows on it

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Hi lacstatus,

This issue that you are getting right now with your notebook is called "No Boot". This can be a hardware or a software issue. But based on your description this is more on a software issue. Kindly follow the steps below.

Before doing the following procedures kindly do the "Power Drain" first. To do this turn off the system completely. Remove the battery and unplug the AC adapter. Then, without any power source press and hold the power button for 20 seconds. Once done, put back the battery in and plug in your AC adapter. Turn on the machine and observe if you will be able to boot up properly. If still same issue proceed on the steps below:

1. Check first if you will be able to boot up on Safe Mode.

2. To do this, start with your laptop shut down then turn it on. The moment you turn it on immediately keep on tapping F8 button until boot options appeared.

3. Then select Safe Mode.

4. If you'll be able to log in to your PC on Safe Mode you can do system restore.
Here's how you'll do system restore:

Go to Start > All Programs > Accessories > System Tools > System Restore then System Restore window will appear just hit on NEXT > Check on Show more restore points > Select the date and time that you are able to use your laptop properly > NEXT > FINISH.

You may scan for affected programs if you want.

Wait until the system is finish doing system restore. Your machine will restart automatically and you'll be able to boot up on your PC normally.

Hope this helps.

Thank you for using FixYa.

Posted on May 29, 2011

  • Jemalyn Labaguis May 29, 2011

    Hi there,

    To boot using your disk follow these steps:

    1. First, insert the disk then turn off the laptop.

    2. After that turn on your machine and once it's on immediately keep on tapping F1 button to get into the set up.

    3. Once you're there press ESC (escape) button to get into the boot menu.

    4. Just choose to boot from the CD/DVD in the boot menu and it should work.


    Hope this helps.

    Thank you for using FixYa.

  • Jemalyn Labaguis May 29, 2011

    Hi,

    The steps I have provided you are complete. However, since your boot disk is not being read or recognized by your machine this means that the disk is no longer working. You will need a new one and HP can send it to you. You may contact their support at 1 800 752 0900.

    Thank you for using FixYa.

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