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I have a De Longhi gas heater and it lights but will not stay on. How do i get it fixed. I live in Kumeu, Nor West Auckland

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There is a heat sensor that is not detecting the heat so it shuts off the gass, need to replace sensor.

Posted on May 30, 2011

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To whom it may concern
Yesterday, I communicated with one of your colleagues by the name of Ginko. He advised me to contact the factory in New South Wales, Australia by phone and e-mail.

I rang through and they weren't particularly helpful. They said call a service agent with the details of the product, I was supplied with a contact phone number. The service agent was unable to help me, they said they would call back and as yet they haven't.

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