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If you press the power switch in and hold it sometimes what seems like 4 or 5 minutes, but in reality is more like 2 it should turn off. If it dose not, disconnect all power to the device. When you turn it back on it should give you a doss screen that will allow you to scroll down to a repair computer program. Just fallow the on screen instructions and you'll be fine.
If the reset button of your device is not resetting the device and it is still on the frozen screen. Just turn to the back of the device, unlock the battery from the device and remove it. Then you allow the device rest for about 5 minutes then you fix it back in. Plug the device for about 2 hours and power it on. It should work fine after this. Be sure not to turn on too many applications on the device at the same time time, because that could result in the device being frozen again.
You can as well update the software of the device by charging it for about 2 hours, then you connect it to the computer that has its software. That will show if there are recent updates for the device, then you update the software with the latest version. that should take a little while to update. Then install your maps on it, safely disconnect the device from the computer and turn it on. That can also help you solve the problem.
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I had the same problem. Download the Device manager from Your CD or from the Philips support homepage. Then connect the cable to Your PC and then finally connect Your SA 2825/93 to the cable. Then You will get connection and can press "repair"
Check to see if there is a tiny hole on the back of the ipod. That is where you can reset it. ALWAYS use your"safely remove hardware feature to avoid this type of problem. When you don't use that feature, and you disconnect the device from the computer, the drive is still running. By clicking on the "safely remove hardware", you stop the drive BEFORE you remove the device.
Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!
Check your drivers. Go into the device manager (start>control panel>system>hardware>device manager>human interface device) . If it shows a big yellow question mark, than it is a driver problem.
I would suggest that you either install or download the latest drivers for the mouse, and you can do this even without checking for a hardware conflict as stated above.
You can also access the control panel and trouble shoot your mouse through the mouse icon.
Even sometimes this may not work.....
I had an IBM brand optical mouse that continually plague me with problems until I gave it away with a computer that I built. The person who has it is still have occasionally issues with the mouse even with the proper drivers installed. I believe that it is a connection issue because sometimes the mouse will start working when you jiggle the male USB connection.