Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

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Hi, i was just wondering if i can't seem to find the usb icon when i plug in my external drive is there anyway i can still recover the files within the external hard drive. some poeple have told me about active file recovery and i was just wondering would i be able to recover all my files and when i saw the DEMO active file recovery, it says that it only recovers 54kb so does that mean i can only be limited to recover up to 54kb and the program wont work anymore? or does it mean that i can only recover 54kb each time? THank you!

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  • huynh_maggie May 29, 2011

    heyy hmm this isn't an internal drive within my computer, its a external drive, like my acomodata external drive's blue light turns on but it just wont connect to my computer.

  • huynh_maggie May 29, 2011

    yup i have tried it but i can't seem to find any red x or anything you have said . and i updated my drivers too but still nothing works :(

  • huynh_maggie May 29, 2011

    i have updated all my drivers and ididn't have any x or red or exclamation marks, but my external drive still doesn't work

  • huynh_maggie May 29, 2011

    hmm i checked that already, because when i plug in another usb within the usb drive on my computer it works for other usbs but not for my external drive :(

  • huynh_maggie May 30, 2011

    hmm i checked that already, because when i plug in another usb within the usb drive on my computer it works for other usbs but not for my external drive :(

  • huynh_maggie May 30, 2011

    my external drive is not there

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  • Acomdata Master
  • 27,725 Answers

If your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Posted on May 29, 2011

  • 5 more comments 
  • huynh_maggie May 29, 2011

    hi, hm this isn't an internal drive my acomdata is an external drive, like the blue light still turns on but it doesn't seem to connect to my computer when i connect with with a usb cord, ive changed the usb cord many times but it doesn't seem to work so i dont think its the usb cord's problem

  • Brian Sullivan
    Brian Sullivan May 29, 2011

    have you checked the drivers click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
    right click to reinstall drivers or
    if you can see your usb but its not working
    ports(com&lpt)right click update driver

  • Brian Sullivan
    Brian Sullivan May 29, 2011

    you might check the USB leads inside your computer red-white-green-black make sure the are securely seated with no dust built up on and around them dust causes static electricity which causes computers a great deal of problems you might also check the end inside which attaches to the external hard drive

  • huynh_maggie May 30, 2011

    hmm i checked that already, because when i plug in another usb within the usb drive on my computer it works for other usbs but not for my external drive :(

  • Brian Sullivan
    Brian Sullivan May 30, 2011

    ports(com&lpt)right click update driver

  • huynh_maggie May 30, 2011

    i did that already, it still doesn't work

  • Brian Sullivan
    Brian Sullivan May 30, 2011

    click start control panel administrive tools ,computer management ,device manager scroll to disk drives if you can see your drive right click to update driver also scroll to system devices if you see any exclamation or red x right click to updatedriver

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