Question about Sony Cyber-shot DSC-W50 Digital Camera

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Lens will not extend, keep getting "turn the power off and on again" message.

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Try grabbing the end of the lens while its coming out. That might free up and realign the lens. If you hear a grinding noise when the lens is moving, than your gears are chewed up. If it needs repairs go to esupport.sony.com Hope this helps

Posted on May 29, 2011

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I bought a Panasonic Lumix DMC-TZ7 via Amazon in July 2010 - it has been working fine up until this weekend. When I turned the camera on the Zoom extended to full length. It then comes up with the message...


Hello

Thank you for using FIXYA!!!

This is a suggestion. If you do not feel comfortable trying it, you will need to take the unit to your nearest service centre. Feel free to let me know if you need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Sep 06, 2011 | Panasonic Lumix DMC-TZ7 Digital Camera

2 Answers

Finepix gives message to turn off then on again. keeps foping it no matter what.


It may be your lens cap. If the lens cap is on, the lens cannot extend, so the camera will give you notice to turn the camera on and then off again (assuming you know that you must remove the lens cap before turning on again. If your lens cap is off, check to see if there is anything else blocking the lens or impeding it from extending.

Aug 27, 2011 | FUJIFILM FinePix S4000 / S4050 Digital...

1 Answer

When turn camera on get message turn camera off then turn camera on again. did that and repeatedly get same message.


Check to see if your lens cap is on. If the cap is on, the lens cannot extend and you will get that message. If your lens cap is off, check to see if there is something impeding the lens and keeping it from extending. Your camera may "think" the lens cap needs to be removed.

Jul 28, 2011 | FUJIFILM FinePix S4000 / S4050 Digital...

1 Answer

I get an image on the screen of an exclamation point and it says ZOOM ERROR. What should I do?


Just quote comments about this problem...

Originally Posted by msjace2u
I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Hope helps.

Mar 29, 2011 | FUJIFILM FinePix J40 Digital Camera

1 Answer

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a...


I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a message to power on and off again. I\'ve tried switching on and off a few times, removing battery pack and memory card, but nothing seems to be solving the problem.

Feb 19, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

The camera turns on then shuts back off again


hat type of problem is usually associated with a lens extend error.

It is usually caused by weak batteries or dropping the camera.

Keep your eye on the LCD screen when you turn the camera on.
Do you see any type of error message?

Now turn the camera on again and help the lens extend by gently pulling on the lens as it extends.
Does the camera stay on when you do that?

Sep 24, 2010 | Kodak EasyShare Z740 Digital Camera

1 Answer

I have a fuji A100 10.0 megapixil digital camera. am getting zoom error message and cant get camera to do anything..can you help


Owners manual says "zoom error" indicates a camera malfunction. But, try this, gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur.
Also, sometimes you may have to try several times until you finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Mar 19, 2010 | Fujitsu Cameras

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Camera wont turn on due to lens problem....


Same problem. I applied pressure to the extended lens by slightly twisting it from side to side. Hit the power button and the lens retracted and then extended again. The camera seems to be working properly.

Jan 26, 2009 | Kodak Easyshare C813 Digital Camera

1 Answer

Lumix lens retracts and extends


Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.

Jul 28, 2008 | Panasonic Lumix DMC-FX9 Digital Camera

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