Question about Olympus Stylus Tough 6020 / mju Tough6020 Digital Camera

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I have a problem with my olympus 6020, Olympus repair it 2 times , The first time water came in the camera. They repair it and work about 2 week. After that i thake picturs and the door cover the lens not close and make some noises, and the sreen came black et never open. They repair it and says check my battery et sd card. And now for the 3 times it doing the same thing. I take picture and suddenly freeze nothing on the screen an i can take picture. If it possible if I put a non olympus battery its not working very well because of that . Thank you in advance Sylvie

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Call olympus customer service.. get you a new camera.. after twice in repair, it should of already been done

Posted on Jul 02, 2011


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If its appear in the printer picture and also came in camera screen then its a camera CCD fault. time to buy a new camera.

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Great tip/advice.

My issue was with the other connector (mini hdmi, I think). I was on holiday without any tools so ended up using a metal nail file to discover the shorting problem. Nail file and t-shirt cleaned the connector enough to get camera working.

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Jul 02, 2012 | Olympus Stylus Tough 6020 / mju Tough6020...

1 Answer

My olympus stylus tough 6020 shows a message on the screen that says no connection so i can't use it and i can't get it away.

OK, I had the same problem with my 3000, I took it to the beach and after taking 3 pictures it showed the "NO CONNECTION" screen. I tried all of the "RESET" steps with no solution.
After a week I tried cleaning it and noticed that there was a small blue build up inside the USB port so I used a thin soft cloth and a really thin screwdriver to try and clean the port. I turned the camera on and I heard the shutter move and finally the camera worked fine. Also, I cleaned it while the camera was on and noticed that by moving the screwdriver the "no connection" screen would pop back up.

I realized that the seal must have been faulty and allowed the sea water to seep in just enough for the USB port to "short out" and make the camera think that there's a USB cable plugged in hence the shutter will not move when the NO CONNECTION screen pops up....
Now, I know this is probably not the best method, its the only way to do it with out having to pay for repairs or replacement. The warranty is voided because OLYMPUS can always say we were at fault for not ensuring the case was closed properly.

Jul 20, 2011 | Olympus STYLUS TOUGH6020 Digital Camera

1 Answer

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Once a week, I climb a mountain and shout for all the world to hear...."the only truly waterproof camera is one in a specially-designed plastic waterproof housing. Any point and shoot camera that says it's waterproof WILL LEAK! You just don't know when."

May 03, 2011 | Olympus Stylus Tough 6020 / mju Tough6020...

1 Answer

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Unfortunatly the Olympus 6020 does not hav a dedicated hardreset switch, nor a key sequence to initiate reset. So if you cant get into the camera menu, and reset the camera from there. Or if that does not work. The camera has to be serviced by proffesionals.

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1 Answer

How do i install my olympus 6020 on my computer?

Go here and download the drivers:
After you can download the pictures and videos to your computer.

Jul 27, 2010 | Olympus Cameras

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