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My magtag neptune gas dryer was working fine today and then the metal noise started. It sounds like a necklace or metal clanging. there is nothing in the tumbler and I have the front and top off the machine and the belts are fine and there is very little lint and no loose objects inside the cabinet. Any ideas?

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  • Dryers Master
  • 7,482 Answers

Hi

ALWAYS UNPLUG YOUR DRYER BEFORE STARTING ANY REPAIRS
Your problem sounds like drum rollers have flat spots on them or in need of lubrication.

Note: This method works with most front loading machines.

Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer if you have to.
Note: Some tops hinge and tilt backwards so they do not have to be removed and the electrical console with stay with the lid.
Also remove the lint filter and the screws holding the lint filter housing in place.
Be REAL CAREFUL not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the dryer by removing two screws located on either side of the top of the dryer housing and unplug the door switch.
This will expose the drum and belt. Remove the drum and belt and this will expose the drum rollers, idler arm pulley and motor.Now is a good time to replace the front felt seal on the drum if it needs to be replaced. Be sure to use a good grade of weatherproof cement on the seal to glue it to the drum, sometimes the glue is furnished with the seal.
Now is also a good time to check the belt to see if it has slipped off of the idler arm pulley and also to check the belt condition for wear.
Be sure to note the route of the belt, this will come in handy when you go to reinstall the belt.
Check your drum rollers for flat spots or wear, if they have flat spots they will make a thumping type of noise or if there is too much wear on them replace them.
If the drum rollers don't have flat spots or wear on them then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil, or a light lubricant like Vasoline.
Reassemble the dryer.
Plug back into your electrical receptical.
This should solve your noise problem.
This is a FREE answer, Please take time to rate me

Posted on May 29, 2011

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Posted on Jan 02, 2017

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1. If the noise coming from your dryer can be described as a clanging sound, the solution is probably well within your grasp. This common sound is typically the result of loose debris accidentally put in with the load of laundry. Change may be left in pockets of pants or other objects may be dropped in the laundry basket by children --- perhaps a toy car. The objects may not be noticed when put into the wash, and the water in the washer may have dampened the sound. Simply remove these items, and restart the dryer to resolve the issue.
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