Question about Archos AV700 Digital Media Player

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I have a 40GB Archos AV700, there is nothing on the drive only yhr demo games and standard pictures that probably come with it. When connected to my PC the drive is showing as full, yet there is nothing on it. What do I need to do with this?

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  • colin_arnold May 30, 2011

    Hi, I have tried resetting and the drive and updating the firmware like you recommended, but it is still the same.

  • colin_arnold May 30, 2011

    Hi, I tried both options, the reset and downloaded the firmware; but still the same

  • colin_arnold May 30, 2011

    I've updated the firmware and still the same.
    I don't know how to run a scandisc session
    What are the consequences of formatting the drive, how will I get it running again?

  • colin_arnold Jun 02, 2011

    Did the scandisk ok, tried to format and got the message "windows was unable to complete format"

  • colin_arnold Jun 02, 2011

    The format defaults to exFAT, with no other choices

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Hi! Thanks for using FixYa! Although it would be helpful to know what operating system you are using on your PC, I 'm going to provide you with a few solutions that may solve the problem. If they don't, please reply with your operating system specifications. Thanks.

  1. First, attempt to do a firmware update through Archos. Firmware updates can be found here.
  2. After running a firmware update, run a ScanDisk session on its hard drive. This should solve your problem. If not...
  3. Format your hard drive.

Posted on May 30, 2011

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  • Shawn O'Halloran
    Shawn O'Halloran May 30, 2011


    1. Follow the instructions here for XP to run ScanDisk, except don't selct "C" drive, select the drive letter associated with your device. This procedure is also explained on page 96 of your user's manual, here.

    2. Follow the instructions here for Windows Vista to run ScanDisk

    3. Follow the instructions here for Windows 7 to run the Windows 7 equivalent of ScanDisk.

    4. No, formatting will not damage your device and your manual specifically states that you can do this (page 95) to remove all data (media) on the device. Since the device doesn't have any media (the demo media on it are probably integrated into the hardware itself so if you format the drive and the demo media still appears, don't be concerned).

    5. As noted, ScanDisk, according to Archos' FAQ, should solve the problem. DO NOT format the hard drive until you perform ScanDisk.

    6. If these steps do not solve the problem, you may have a defective device and should contact Archos support, here.

  • Shawn O'Halloran
    Shawn O'Halloran May 30, 2011

    One more thing, your device does not run off of the hard drive. The firmware update might, however, but the operation of the device is not dependent of the hard drive, so when you format the drive, the device will still operate normally (but you will probably need to do the firmware update again).

  • Shawn O'Halloran
    Shawn O'Halloran Jun 02, 2011

    You need to contact Archos. According to to them, running ScanDisk should have solved the problem. Formatting the disk just brings everything back to zero and should also resolve the problem and if you can't format the disk you have a problem. However, just to be clear, when you format the drive it has to be formatted in FAT32 not NTFS. Here's the contact information for Archos customer support:http://www.archos.com/support/support_te...

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Turn on the Archos AV700.Locate the "Stop/ESC" button on the right side of the AV700 Press down the "Stop/ESC" button for 15 seconds. The Archos AV700 will reset OR Update your Archos device ..follow this link->archos.com/support Download firmware->start download

Posted on May 29, 2011

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Posted on Jan 02, 2017

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That is the reason why you got IO error! that means your av700 hd may be in need to be changed.
Best thing to do is trying format again, if you cannot format again from av700 you need to remove AV700 drive and change it.

If this had been helpful o not forget to accept my solution in the pay for question, we are not rewarded for free questions solutions.

If you have more queries ask me

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