Question about LG KG800 Cellular Phone

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Problem with connection wizard

Hi,
I am using LG Viewty (KU990) and HP Pavilion laptop in Vista environment. Initially I was successful to install LG PC suite, and change and modify the folders as I want. But recently I have removed the programs and installed them again. Now after installation, in the connection wizard, I got KU990 is ready. When i want to synchronize, after some time, I am getting the following message.
A program is trying to access e-mail address information stored in outlook. If this is unexpected, cluck deny and verify your antivirus software is up-to-date. I clicked allow, the following message appeared:
Synchronisation failed, Fail to connect to the phone, Please check the COM port and connect in idle screen.
Some times synchronisation is successful, but when I click on contents, contact or messages, nothing is happening...

I do not know why it is failed...
Help is appreciated.
gopi
cgn79@yahoo.com

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Connect your device to your computer then go to Settings > Control Panel > System > Hardware(tab) > Device Manager > Ports > Disconect COM and connect back, this should refresh the COM connection anad work like before. good luck!

Posted on Dec 09, 2008

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