Question about M-Audio Keystation 49E 49-Key Entry-Level USB MIDI Controller with Session Recording Sof

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M-Audio keystation 49e stopped working

I recently unplugged my keystation 49e for a couple of months. It sat in one spot without moving and was not damaged in any way. When I reconnected it via USB, my computer found the "new hardware" without any problem, but the keyboard doesn't work. It won't play any of my soft synths and it doesn't generate any MIDI data when I try to record. I use it with SONAR.

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  • gabester666 Oct 18, 2008

    Same here basically. It was working fine in March. I moved to a new house in May and I tried it out today and the keyboard does not work. It detects the keyboard and the pitch and modulation knobs work, but the actual keys do nothing.

  • Anonymous Dec 22, 2008

    Exactly the same here. Mine worked in September, but now in December I go to plug it in on a Mac and only the pitch, volume, and modulation work, no keys.

  • DJJD49 Jan 19, 2009

    I have the exact same problem. It detects the pitch + modulation wheels, but not the keys. Has anyone found a solution yet? I'm planning on opening mine up to have a look.

  • Anonymous Jan 20, 2009

    I have the same problem dang it m audio! Help us at least fix this peice of **** or give us another keyboard.

    What can we do to fix this??????


  • Anonymous Feb 01, 2009


  • Anonymous Feb 11, 2009

    i have the same problem... any help?

  • Anonymous Mar 17, 2009


  • Anonymous Apr 16, 2009

    Yeah I have the same problem, and I opened mine up, but there was no obvious problem so I was unable to fix it. Damn thing.

  • artspoke Apr 28, 2009

    I've just had mine into a thousand pieces - everything seems to be in working order, except no keys. Mod and pitch wheels and volume work fine. It must be one of the two enormous IC's - 92163 evolution3 on the psu board, or the Winbond W78E52B (TTK0401) on the controller daughterboard. Has anyone successfully had this repaired?


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JA M-Audio keystation 49e stopped working - user_offline.gif vbmenu_register("postmenu_31136", true); M-Audio Tech Support Join Date: Jun 2008 Location: Irwindale, CA Posts: 5,033 icon1.gif "I asked our repairs department and they said the problem is either the main board or the velocity board. You can order both boards from our repairs department and return the one that is not needed. The main board goes for $20 and the velocity board for $14. 626-610-2529, Mon - Fri, 9am - 5pm Pacific Time."

I just found this in the M-Audio forums. I've just called the number and left a message at M-Audio requesting a callback. I'm really hoping that tech support will have a solution for whatever is causing this malfuntion. . . I'll post here again when the parts come.

Posted on Apr 28, 2009

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