Question about Sewing Machines
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Posted on Jan 02, 2017
Dls8864's suggestion was a very good suggestion - make sure the metal stitch plate is pushed all the way to the back. Also make sure that the thread is feeding freely - if it is catching on something it can cause the needle to be pulled aside and make it break. Does the design fit properly inside the hoop you are using? If the foot and/or needle strike against the side of the hoop, that will cause a breakage. Is the bobbin thread okay - not making a bird's nest underneath?
Posted on Feb 01, 2010
SOURCE: machine will not sew correctly
The Topaz 30 is a relatively new machine and should still be under Viking's warranty if you bought it new from an authorized Husqvarna Viking dealer. Suggest you take it back to an authorized dealer--preferably the one where you bought it. The machines have a 5 and 20 year warranty for parts, etc. Most dealers will give you a 6 months to 1 year warranty if you bought it from them. There have been a couple of software updates released for this model. You can find more information at the husqvarna viking website. By clicking on the "Dealer's" link you can find the nearest authorized dealer. http://www.husqvarnaviking.com
Posted on Feb 11, 2010
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