Question about Logitech Harmony 1100 LCD Touchscreen Remote Control
Sounds like a memory issue with your remote. I would give a firmware upgrade a try in safe mode if you can. Here's the process:
To place your remote in Safe Mode:
1. Remove the battery and unplug the USB cable from the remote
2. Hold down the Off button and place the battery back in the remote while continuing to hold down the Off button. You should see Safe Mode appear on the LCD screen
With your remote in safe mode, you will then need to update the firmware. For steps on updating the firmware, refer to this article http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
If this does not resolve the issue, I recommend you contact support. To contact support, see this article http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9347
Posted on Jun 07, 2011
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Posted on Jan 02, 2017
SOURCE: Hi, my Logitech Harmony 1100
Hi. Firstly, I would not recommend trying to fix this yourself, as doing so would void your remote's warranty. The screen on my Harmony 1100 went blank once, and updating the firmware fixed it. Sometimes corruptions can occur on the remote that cause this issue.
To update the firmware on your remote, log in to the Harmony software and click "Downloads" at the top of the screen. Then, click "Firmware," and follow the instructions to update the firmware and configuration.
Posted on Jul 28, 2011
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