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Hi, each time i turn on the vacuum cleaner, the water in the tank will bubble and foam causing an overflow although the water level is just right. i will have to throw out the water and refill again. second time around is fine. this happens every time i use it but i haven't had time to bring in for servicing. help!! thanks..

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Try changing the water before you turn it on the first time -- that will probably help you resolve the issue. It seems like there is probably some sort of soap or carpet shampoo in the system causing your foam issue. If your carpets have been shampooed or if you have spilled soap or detergent on your carpet at any point, the vacuum is probably picking up remnants of the soap when you are cleaning, and it is working its way into the water supply of the vacuum. This will continue to happen until you have completely removed the soap from your carpet -- and if you haven't cleaned out your vacuum very well. Try rinsing out the hoses and water tank really well, to make sure that the soap is not stuck in the vacuum itself and give it a try. Hopefully just rinsing out the machine will fix the problem.

Posted on May 29, 2011

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Posted on Jan 02, 2017

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte


SYSTEM:
Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

No suction on my Pro heat steamer


You may want to check to see if the removable nozzle is correctly placed into its place. This is the plastic part where the water is sucked up through by the carpet cleaner. The nozzle notches must fit into the groove on the cleaner correctly and the metal bar need to snap back on top of the removable nozzle, Also sometimes if you have hair trapped in the nozzle or the bristle, it will affect the suction power of getting up the dirty water. The dirty water tank need to snap in place by making sure the top of the gray snaps on each side is over the top groove of the dirty tank on each side and the the gray snaps are pushed down and pushed into the tank to until it is snapped in place.
Super Simple answer could be: The Dirty water tank could have bubbles in it causing it not to **** too.

Mar 03, 2011 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

The red ball pops up periodically; why is that?


The red ball is the float/shutoff for full tank. That prevents water from overflowing and being sucked in to the vacuum motor. When the float shuts off the vacuum to the tank, the tank needs removed and emptied of dirty water. The float may get activated prematurely if the foam sock around it is dirty. It may be removed and rinsed.

Oct 30, 2009 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

Automatic shutoff red ball in recovery tank rises to top when recovery tank is about 20% full.Thus we are only able to use the steam cleaner for about 2 minutes before having to empty the recovery tank....


Your cleaner should have a foam sock around the float cage in the recovery tank. Remove the foam sock and rinse it out with clean water. If these are very dirty, they may cause the airflow to be disrupted, causing the float to raise prematurely.

Oct 29, 2009 | Hoover SteamVac Carpet/Upholstery Deep...

1 Answer

Kirby Shampoo system not dispensing foam


Few possible causes

1. Valve under the sponge (water tank) is clogged. Replacement HERE.
2. Tray is now lowered all the way down.
3. You use non-foamy solution.
4. Carpet is very dirty so foam gets broken up very fast

Hope this helps,
Rocky

Sep 05, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

What parts go to a Kirby Shampooer?


There is a shampooer head with shampooer brushroll, water tank, small hose that hooks to the tank, collection tray

Need to use the Kirby shampoo. It goes down as wet suds but you pick up the suds with the vacuum when it drys. Fill tank adding 1 cap full of soap (kirby soap only) per level on the side, this attaches on the side where the bag is attached

After using the shampooer you need to reattach the vacuum bag and main brushroll nozzle as though you were just vacuuming up dirt.

Instructions:

Lift the front of your kirby up (front part with light) open the handle on the dail in the front (if epquipt), remove the power head, put on height adjustment on highest level, turn dial on front of power head until you see 2 red arrows facing each other, unlock by turning knob, power head should come right off, get shampooer out the power head for shampooer with collection tray, make sure dial is set red on red, put on front of Kirby and lock in, turn dial to green on green arrows, fill tank adding 1 cap full of soap (Kirby soap only) per level on the side, this attaches on the side where the bag is attached, line up arrow and notch and turn, to hook up hose put Kirby down to lowest level, notched end of hose hooks in on tray other end on the tank,on/off switch refers to the foam, Turn machine on to lay the foam & scrub carpet, take shampooer back off to extract the foam once it's dry.

Good luck.

Aug 20, 2009 | Kirby G5 Bagged Upright Vacuum

1 Answer

My carpet cleaner will not pick up water.


Check to make sure that the recovery tank lid is fastened down all of the way around. Also if the foam filter on the bottom of the tank lid, make sure there is at least a 1/4 inch gap from the top of the lid. The wire screen filter is plugged, from the bottom, it has a red frame, pull it out far enough to clean it. These are the causes for non-suction.

Jul 19, 2008 | Hoover SteamVac Carpet/Upholstery Deep...

1 Answer

Lost directions to the cleaner.


Hi , check the water level and refill it .

Jan 21, 2008 | Bissell 7901-1 ProHeat Scotchgard Upright...

2 Answers

Kirby


If your shampoooer is laying out WET foam in the center of the tray and not all the way across, you are missing the wee round suds screen that goes over the hole where the hose attaches to the tank. It may be wedged in your hose. If the foam is white, bubbly and stretches from one edge of the tray to the other, you may not have the belt connected to make the brush spin, or you may not have the height adjustment on it's lowest setting.

Sep 23, 2007 | Kirby Ultimate G Bagged Upright Vacuum

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