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Hello. My side by side refrigerator model MSD2434GE, serial no 11874215CG , I can not get water from the water dispensor, I ice dispensor works fine, I have tried pressing the lock three times but still no results, do I need to call an service person. Yvonne 705 445-3639

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There is valve at the back of the ice maker unit.This valve is the one unit with twin inlet.From one inlet the water enters the ice maker and from other inlet the water enters the water dispenser.so in that valve the ice maker side is working but water dispenser side is not working.Or the ice is got clogged/ over frosted in the water dispenser entering pipe.either the valve needs top be replaced or the water dispenser pipe needs to be checked.Calling service person is advisable.He will just check and confirm what is the issue, the water valve or the over frost build up in the water dispenser tube.and do as required to solve the issue/.If case if the water valve needs to be replaced then cost of water valve is approx $40.------------- this will help.Thanks.Helpmech.

Posted on May 29, 2011

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