- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, Due to malfunctioning of FLASH UNIT assembly this message appears"turn off the power and on again". A very common problem in these models. Just replace the COMPLETE FLASH ASSY and camera will work fine again. The detail of part is given below:
1- For DSC-W55 Part Number Description
A-1231-877-A ST-133 BOARD, COMPLETE 2- For DSC-W35
I have a cybershot DSC W55. When the power button is switched on the
lens extends and the "access" message shown on screen. Also amber light
is flashing above screen. After a few seconds I get a message to power
on and off again. I\'ve tried switching on and off a few times,
removing battery pack and memory card, but nothing seems to be solving
Please remove the Battery from the Camera then reinsert it after two minutes. Make sure that the Battery is fully charged. if menu options are accessible on the Camera then reset it to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings:
(i) Please turn ON the Camera. (ii) Then use the control button on the Camera to the select the Setup (setting) option. (iii) Next, select the Setup1 option then "initialize".
Performing the above mentioned steps will reset the Camera to the original factory settings. If the issue persists then service will be required.
"turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below:
1-788-363-11 OPTICS UNIT (ED13A)
Thanks for using fixya.
Please try Power Resetting the Camera. First, please turn OFF the Camera. Then, remove the battery pack from the Camera. Then, press and hold the POWER button on the Camera for 30 seconds. Then, reinsert the battery pack and check whether the issue is resolved.
If the issue still persists after performing the step provided above service of the Camera is recommended.
There might be an internal malfunction occurred in the Camera which can be determined only after physically examining the Camera at the Factory Service Center