Question about Philips GoGear HDD6330 MP3 Player

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Songs are gone

I recently added some songs to my player, which had a lot of songs on it. Once i went to listen to them every song was gone. I tried to re sync them and its telling me i cant because they are already on the player. How can i view them then?

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Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Posted on Sep 14, 2008

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You might have multiple issues. On the one hand, the songs you have tried to load could be in the wrong format - I know that the specs say that it reads WMA's, but there are many, many asterisks behind it's WMA playback ability. I would only load songs in Mp3 format.

Additionally, your DB is corrupt. Download the newest version of the Philips Device Manager for your model # at www.usasupport.philips.com, and then click the "Update" function once it is installed. The update wil lresolve your issue.

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